Inspection on 26/07/05 for Cairn Home For The Elderly Blind
Also see our care home review for Cairn Home For The Elderly Blind for more information
This inspection was carried out on 26th July 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The interactions observed between residents and staff appeared caring and respectful. All of the comments made by residents were positive. They said that they were `very happy`, and `the home is the best`. Residents said staff were `wonderful`, `kind`, and `considerate, nothing is too much trouble`. A service user guide had been provided to each resident to give him or her information about the home. The manager undertook assessments prior to admission, to ensure individual needs could be met. Trial visits took place, to enable prospective residents and their representatives to make informed choices. Staff undertook a range of training to keep them up to date and ensure they were able to meet residents` needs. Care plans were in place for all residents. These were well set out and easy to read. They set out all aspects of personal, social and health care needs and recorded the staff action required to ensure all identified needs were met. Residents` health care was monitored and access to health specialists was available. Residents confirmed that staff were respectful towards them. Residents spiritual needs were well met, any wishes regarding funeral arrangements were recorded to ensure these would be carried out. The routines at the home were flexible and residents were free to choose how to spend their day. A range of activities was available, which residents were free to participate in. All of the residents said they enjoyed the activities provided. There was an open visiting policy, to encourage contact with relatives and friends. The menu was varied, and choices were offered at mealtimes to respect residents` preferences and maintain health. All of the residents said the food was `very good`, and `plentiful`.There was a complaints procedure and adult protection procedure in place, to promote residents safety. All of the residents said they had confidence in the homes manager and staff, who would listen to any concerns and take them seriously. Residents said that they felt safe at the home. The environment was well decorated, well maintained, clean and fresh smelling. Communal areas contained homely touches to provide a comfortable environment. Bedrooms contained personal belongings, which enabled residents to have some control over their personal space. Sufficient bathing facilities were provided to ensure residents personal care needs were met. The central laundry and kitchen were well equipped to meet residents` needs. Agreed levels of staff were being maintained. A recruitment procedure was in operation to ensure the safety of residents. A business plan was in place, and insurance cover was provided. Staff supervision took place, to support and give guidance to staff on an individual basis. Records within the home were stored securely, to safeguard confidentiality. Health and safety procedures were identified and carried out, and systems were checked and serviced to maintain a safe environment. Mandatory training took place, to equip staff with the essential skills needed.
What has improved since the last inspection?
A rolling programme to provide call alarms within identified en-suite rooms had commenced and was ongoing. Risk assessments had been completed and portable alarms provided to those residents that required this as an interim measure. Discussions with the homes fire officer and architects had taken place to update a fire escape that, whilst safe, required renovating. At the time of this inspection the manager was awaiting tenders from building firms to carry out this work. Policies on residents` finances had been updated to state that staff were prohibited from involvement in and benefiting from residents wills. Ongoing redecoration, in line with the homes rolling programme had taken place to maintain the high standards within the home. New lighting had been provided in the ground floor lounge. Staff training had continued to ensure appropriately trained and qualified staff were working at the home.
What the care home could do better:
Whilst the home was very clean and well decorated, the homes entrance area would benefit from redecoration to maintain the high standards. Marks were apparent to the carpet in the entrance area and one ground floor corridor. All staff files need to evidence that any gaps in employment history had been explored, to ensure the recruitment at the home was thorough. Plans to update and improve the identified fire escape must be completed.