This inspection was carried out on 6th May 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Cedar Lodge Residential Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jenny Elliott Date of this annual service review: 0 5 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Hengrave Road Culford Bury St. Edmunds Suffolk IP28 6DX 01284728744 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mrs Sandra Spendley,Mr Michael Lewis Spendley Number of places (if applicable): Under 65 Over 65 0 25 To include one named person under the age of 65 with a mental disability Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Cedar Lodge is a residential care home that has provided care and accommodation to older people since 1984. There is currently a condition of registration which allows the home to support and care for one resident under the age of 65 with mental health needs. The home is situated in a rural setting within its own grounds and adjoining woodlands on the outskirts of Culford, which is approximately five miles from Bury St Edmunds. There are no community facilities nearby and the nearest shop is in the village of Ingham. The home is spread over two floors with service users being able to access both floors by a central staircase or lift. There are 23 single bedrooms, eight of which are en-suite and one shared room, which also have en-suite toilet facilities. There is a lounge and a dining room and residents also have the use of a small sun
Annual Service Review Page 2 of 6 lounge on the first floor. Since the last inspection a new conservatory to the front of the house has been built and this provides additional communal space for residents to use. The homes office is located to the gardens at the back of the home, in a wooden sun house type construction. Mr and Mrs Spendley became the Registered Providers of Cedar Lodge on the 1st September 2004, although both have been involved in the home for a number of years. Mr Spendleys mother owned the home prior to this date and Mrs Sandra Spendley became the registered manager on the 7th July 2003. The home has a statement of purpose providing information for prospective service users. At the last key inspection we were abised that the fees charged by the home, ranged from £355.00 to £395.00 per week. These figures did not include hairdressing, toiletries, holiday?s, specialist dry cleaning, papers and magazines and activities away from the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. it also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about anything that has happened in the service, these are called notifications and are a legal requirement. Information received from people who use, work in or visit the service. The previous key inspection. What has this told us about the service? The home sent us their AQAA when we asked for it. The information in the form was not sufficient in detail to make a judgment about the service provided by the home. There were a number of general statements about how the home will improve in the next twelve months. These included To carry along the lines we have been and to improve where ever possible, and To continue on-going training and updating our standards and Continually strive forwards .... When asked to provide evidence to demonstrate the service provided the home often referred to feedback from people who live at and visit the home. Whilst this is obviously very important, we would expect systems and checks to be in place that would identify issues before they had an impact on people living at the home and for these to be described in the AQAA. We received completed surveys and comments via the telephone from visiting health professionals, people who live at Cedar Lodge and people who work at the home. All of the people providing information in this way reported a high level of satisfaction with the service. Comments from people who live at the home included I find the staff are very friendly and the place is very homely and The staff are always at hand and management are excellent and I am happy here and Food very good. Staff said they felt well supported and that the service provided is good. Visiting health professionals said Staff at Cedar Lodge are always polite, kind and organised. The numerical information contained in the AQAA includes details of incidents about which the home is required to notify us. The number of incidents stated on the form does not correspond with the number of notifications we have received. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are going to review our inspection plan, and consider whether a visit to the home is necessary prior to the key inspection required to be completed by 9th April 2010. We can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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