Inspection on 27/04/09 for Clarendon Mews
Also see our care home review for Clarendon Mews for more information
This inspection was carried out on 27th April 2009.
CQC found this care home to be providing an Good service.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 2 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The staff give good care with dignity, privacy and they relate well to the residents. ` Couldn`t be in a better place` ` Happy in the home, looked after well` ` Mum feels safe, she has improved since she`s been here. The food is good and the staff are excellent`. The residents live in a clean, pleasant and well - maintained home with bedrooms that are personalised and suit their needs. The home gives the residents a good and nutritious diet and they have choices in what they have to eat. ` The food is excellent and we can choose what we want`. The staff receive thorough training in the needs of the residents.
What has improved since the last inspection?
All the immediate requirements, requirements and recommendations from the last inspection and the random inspection have been complied with. The home has suitable ventilation, heating and lighting for the residents. Medicines received into the home are treated correctly in storing and administering them. Residents are included in the assessment of their needs before admission to the home. This will be further improved with the wider use of the pre admission assessment by the manager or a senior member of staff. We saw the residents treated with dignity and respect on the day of the visit. There were assessments seen for the use of specialist equipment for the residents.Risks to the residents have been identified and measures taken to eliminate them as far as possible. The activities have improved and there are plans to further improve them after talking with the residents.
What the care home could do better:
The Statement of Purpose should be updated to include all the required information. The manager should complete a pre admission assessment of care needs for all prospective residents. Risk assessments should be personalised to reflect the risks for the resident and how to handle them. Care plans must be comprehensive and include all the care needs for a resident. Staff should be made aware of how to dispose of all wasted medicines. The application form for staff should contain enough space for the applicants full employment history to enable the interviewer to ask about any gaps in employment. Two written references must always be obtained before a member of staff is employed to make sure that they are a suitable person to work with the residents. Staff should be notified of the outcome of any disciplinary interview and the action to be taken.