Inspection on 22/01/06 for Derwen College

This inspection was carried out on 22nd January 2006.

CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

Other inspections for this house

Derwen College 02/05/07

Derwen College 11/10/05

Derwen College 07/12/04

Derwen College 14/05/04

Derwen College 26/02/04

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Extracts from inspection reports are licensed from CQC, this page was updated on 08/07/2008.

CARE HOME ADULTS 18-65 Derwen College Gobowen Oswestry Shropshire SY11 3JA Lead Inspector Mike Moloney Unannounced Inspection 22nd January 2006 08:45 Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 1 The Commission for Social Care Inspection aims to: • • • • Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Author Audience Further copies from Copyright Inspection Report CSCI General Public 0870 240 7535 (telephone order line) This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI www.csci.org.uk Internet address Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 2 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Care Homes for Adults 18-65. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 3 SERVICE INFORMATION Name of service Derwen College Address Gobowen Oswestry Shropshire SY11 3JA 01691 661234 01691 670714 Telephone number Fax number Email address Provider Web address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration No. of places registered (if applicable) The Trustees Care Home 252 Category(ies) of Learning disability (252) registration, with number of places Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 4 SERVICE INFORMATION Conditions of registration: 1. 2. 3. The home may accommodate 252 persons with a learning disability. Students who are between the ages of sixteen and eighteen can be accommodated in the service. No person under the age of 18 years can be accommodated in the same residential block as a service user over the age of 25 years. 11th October 2005 Date of last inspection Brief Description of the Service: Derwen College (incorporating Derwen Enterprises) being a Registered Charity, No 208745, is a specialist college committed to promoting, through inclusive learning, vocational, educational, personal and social development of young people with a wide range of learning difficulties and disabilities. The Director is Mr D J Kendall who is assisted by a senior management team including a Head of Care. The College is situated in Gobowen, near the market town of Oswestry in North Shropshire, within easy reach of all community resources and facilities. It was founded in 1927, is set in 50 acres of parkland, and offers further education, care and accommodation for 252 young people. Spread over such a large campus the College provides accommodation in a variety of settings, from purpose built specially equipped residences to smaller flats and bungalows. An on site purpose built Medical centre provides a further range of facilities to meet the needs of students. These are fully described in the Prospectus. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 5 SUMMARY This is an overview of what the inspector found during the inspection. This was the second visit to the College during this inspection year and took place on a Sunday and lasted five hours. It was carried out principally by talking with the students and obtaining their views of the subjects covered by the various standards. This was often but not always backed by discussions with the staff and occasionally looking at records. This report must also be read in conjunction with the visit carried out on 11th October 2005 which found that a number of the standards had been exceeded. The students views were used to ensure that this standard was, in their view, still being maintained. To this end a number of young people who had given their views at the last visit were approached for their opinion on this occasion. The visit was timed to ensure that as many of the students were available to the inspector as possible and because it was the first weekend at the college for a number of them. What the service does well: What has improved since the last inspection? What they could do better: Please contact the provider for advice of actions taken in response to this inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 6 DETAILS OF INSPECTOR FINDINGS CONTENTS Choice of Home (Standards 1–5) Individual Needs and Choices (Standards 6-10) Lifestyle (Standards 11-17) Personal and Healthcare Support (Standards 18-21) Concerns, Complaints and Protection (Standards 22-23) Environment (Standards 24-30) Staffing (Standards 31-36) Conduct and Management of the Home (Standards 37 – 43) Scoring of Outcomes Statutory Requirements Identified During the Inspection Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 7 Choice of Home The intended outcomes for Standards 1 – 5 are: 1. 2. 3. 4. 5. Prospective service users have the information they need to make an informed choice about where to live. Prospective users’ individual aspirations and needs are assessed. Prospective service users know that the home that they will choose will meet their needs and aspirations. Prospective service users have an opportunity to visit and to “test drive” the home. Each service user has an individual written contract or statement of terms and conditions with the home. The Commission consider Standard 2 the key standard to be inspected at least once during a 12 month period. JUDGEMENT – we looked at outcomes for the following standard(s): EVIDENCE: The key standards in this section were fully assessed at the last inspection. The new prospectus for the next academic year has been published and a number have been given to the current students who have featured in it. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 8 Individual Needs and Choices The intended outcomes for Standards 6 – 10 are: 6. 7. 8. 9. 10. Service users know their assessed and changing needs and personal goals are reflected in their individual Plan. Service users make decisions about their lives with assistance as needed. Service users are consulted on, and participate in, all aspects of life in the home. Service users are supported to take risks as part of an independent lifestyle. Service users know that information about them is handled appropriately, and that their confidences are kept. The Commission considers Standards 6, 7 and 9 the key standards to be inspected at least once during a 12 month period. JUDGEMENT – we looked at outcomes for the following standard(s): 6, 7, 9 and 10 Care and support planning continues to be detailed enabling the students to make informed choices with support from the college staff. EVIDENCE: The files belonging to the students in ‘Junior College’ and Thomas House were looked at and were seen to have been completed in the manner expected by the College’s policies and procedures. A number of the students spoke of how they discuss issues with their personal tutors who help them to make decisions on a range of matters and one in particular said that he feels grateful for the support that he has received from his own tutor over a number of problems in his personal life. He was also complimentary about the support that had been given by the college’s psychology department when he had needed it. The College also organise a group known as Peer Mentors in which older students are available to give help and advice to others. There are posters around the College with pictures of the volunteers on them that identify to other students who they can ask for help. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 9 During this visit many incidences of students choosing, both with and without guidance, what they wanted to do during the day were seen. Staff were observed advising the students over such things as the appropriateness of their clothing for outings (it was an extremely cold day) in a friendly and considerate manner. On at least one occasion during the visit staff were observed discreetly using the College’s intranet to look at the risk assessment for a student who wanted to take part in different activities. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 10 Lifestyle The intended outcomes for Standards 11 - 17 are: 11. 12. 13. 14. 15. 16. 17. Service users have opportunities for personal development. Service users are able to take part in age, peer and culturally appropriate activities. Service users are part of the local community. Service users engage in appropriate leisure activities. Service users have appropriate personal, family and sexual relationships. Service users’ rights are respected and responsibilities recognised in their daily lives. Service users are offered a healthy diet and enjoy their meals and mealtimes. The Commission considers Standards 12, 13, 15, 16 and 17 the key standards to be inspected at least once during a 12 month period. JUDGEMENT – we looked at outcomes for the following standard(s): 11, 12, 14, 15 and 17 The students have a wide range of opportunities for self development whilst at the college. Their dietary needs are also very well catered for. EVIDENCE: The college has a wide range of social activities available to the students and these were the subject of a lot of enthusiastic conversation. They are advertised on the student notice boards and some of the students spoke of how they were encouraged to take part in them when they first started at the college. In fact on the day of the visit a group consisting of all of this term’s student intake were going on a specially arranged bowling trip. As with any college environment developing personal friendships and relationships are an important part of the personal development of the students. It was clear from talking to a number of the students that they feel that they have enough opportunities to develop in this area. The meals were seen to be produced to a very high standard and talking to a number of the students confirmed that this continues to be a commonly held view. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 11 Personal and Healthcare Support The intended outcomes for Standards 18 - 21 are: 18. 19. 20. 21. Service users receive personal support in the way they prefer and require. Service users’ physical and emotional health needs are met. Service users retain, administer and control their own medication where appropriate, and are protected by the home’s policies and procedures for dealing with medicines. The ageing, illness and death of a service user are handled with respect and as the individual would wish. The Commission considers Standards 18, 19, and 20 the key standards to be inspected at least once during a 12 month period. JUDGEMENT – we looked at outcomes for the following standard(s): EVIDENCE: The key standards in this section were fully assessed at the last inspection. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 12 Concerns, Complaints and Protection The intended outcomes for Standards 22 – 23 are: 22. 23. Service users feel their views are listened to and acted on. Service users are protected from abuse, neglect and self-harm. The Commission considers Standards 22, and 23 the key standards to be inspected at least once during a 12 month period. JUDGEMENT – we looked at outcomes for the following standard(s): EVIDENCE: The key standards in this section were fully assessed at the last inspection. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 13 Environment The intended outcomes for Standards 24 – 30 are: 24. 25. 26. 27. 28. 29. 30. Service users live in a homely, comfortable and safe environment. Service users’ bedrooms suit their needs and lifestyles. Service users’ bedrooms promote their independence. Service users’ toilets and bathrooms provide sufficient privacy and meet their individual needs. Shared spaces complement and supplement service users’ individual rooms. Service users have the specialist equipment they require to maximise their independence. The home is clean and hygienic. The Commission considers Standards 24, and 30 the key standards to be inspected at least once during a 12 month period. JUDGEMENT – we looked at outcomes for the following standard(s): EVIDENCE: The key standards in this section were fully assessed at the last inspection. However, building work shows that the facilities available to the students are constantly being upgraded with the new IT building being close to completion. Whilst talking to individual students and staff in the accommodation areas it was clear that buildings are kept in a clean and bright manner with a lot of the rooms having been personalised by their occupants. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 14 Staffing The intended outcomes for Standards 31 – 36 are: 31. 32. 33. 34. 35. 36. Service users benefit from clarity of staff roles and responsibilities. Service users are supported by competent and qualified staff. Service users are supported by an effective staff team. Service users are supported and protected by the home’s recruitment policy and practices. Service users’ individual and joint needs are met by appropriately trained staff. Service users benefit from well supported and supervised staff. The Commission considers Standards 32, 34 and 35 the key standards to be inspected at least once during a 12 month period. JUDGEMENT – we looked at outcomes for the following standard(s): EVIDENCE: The key standards in this section were fully assessed at the last inspection. However, during the visit staff were seen to be available to give help and advice to the students when issues arose. As this was the first weekend away from home for a number of the new students two Duty Officers were available rather than the usual one just in case more than the usual levels of support were needed. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 15 Conduct and Management of the Home The intended outcomes for Standards 37 – 43 are: 37. 38. 39. 40. 41. 42. 43. Service users benefit from a well run home. Service users benefit from the ethos, leadership and management approach of the home. Service users are confident their views underpin all self-monitoring, review and development by the home. Service users’ rights and best interests are safeguarded by the home’s policies and procedures. Service users’ rights and best interests are safeguarded by the home’s record keeping policies and procedures. The health, safety and welfare of service users are promoted and protected. Service users benefit from competent and accountable management of the service. The Commission considers Standards 37, 39, and 42 the key standards to be inspected at least once during a 12 month period. JUDGEMENT – we looked at outcomes for the following standard(s): EVIDENCE: The key standards in this section were fully assessed at the last inspection. Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 16 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Care Homes for Adults 18-65 have been met and uses the following scale. The scale ranges from: 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable CHOICE OF HOME Standard No Score 1 x 2 x 3 x 4 x 5 x INDIVIDUAL NEEDS AND CHOICES Standard No 6 7 8 9 10 Score CONCERNS AND COMPLAINTS Standard No Score 22 x 23 x ENVIRONMENT Standard No Score 24 x 25 x 26 x 27 x 28 x 29 x 30 x STAFFING Standard No Score 31 x 32 x 33 x 34 x 35 x 36 x CONDUCT AND MANAGEMENT OF THE HOME Standard No 37 38 39 40 41 42 43 Score 4 4 x 4 3 LIFESTYLES Standard No Score 11 4 12 4 13 x 14 4 15 3 16 x 17 4 PERSONAL AND HEALTHCARE SUPPORT Standard No 18 19 20 21 Score x x x x x x x x x x x Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 17 no Are there any outstanding requirements from the last inspection? STATUTORY REQUIREMENTS This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. Standard Regulation Requirement Timescale for action RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. Refer to Standard Good Practice Recommendations Derwen College DS0000020645.V267851.R01.S.doc Version 5.1 Page 18 Commission for Social Care Inspection Shrewsbury Local Office 1st Floor, Chapter House South Abbey Lawn Abbey Foregate SHREWSBURY SY2 5DE National Enquiry Line: 0845 015 0120 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. 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