Inspection on 04/04/05 for Eleanor Lodge
Also see our care home review for Eleanor Lodge for more information
This inspection was carried out on 4th April 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
There is a good staff team who work well together. They are committed to undertake regular training and at least half of the staff have a qualification in care. Although some shifts are covered by agency staff the manager has made sure that as far as possible the same staff work at the home so that service users and staff can get to know each other. The home is split up into several areas each with their own staff group. Some people are working towards independent living by improving their skills for example with shopping, cooking and cleaning, and other people require more assistance from staff. Relationships between the staff and service users are good and service users spoken to all said that the staff are kind and helped them when needed.
What has improved since the last inspection?
The facilities, decoration and furnishings are much improved. The bathrooms all have modern good quality fittings; the bathroom on the ground floor has been adapted for people with mobility problems. The kitchens have been modernised and provide good facilities for service users to cook and prepare their food. Most of the lounges and dining areas have been improved and all are now very comfortable rooms that are nice to be in. In the large communal area there are lots of seating areas with coffee tables, soft lighting, cushions, ornaments and pictures that provide a very pleasant place to be. The manager now has a person to help her with the running of the home and they have worked hard to ensure service users and staff are happy.
What the care home could do better:
Now that the building work is complete the manager and staff should continue to look towards the future and build on the good work they have done to enable service users to live the life they choose. Some of the service users who have lived at the home for a long time may be able to improve their skills and work towards living more independently in the community with support as needed. Following the work done by the manager to improve the paperwork, individual teams should look at developing the care plans so that they give very clear details about the goals service users are aiming to achieve and good guidance to staff on all the actions to take to assist a service user with all aspects of their care.