Inspection on 04/10/05 for Eleanor Lodge
Also see our care home review for Eleanor Lodge for more information
This inspection was carried out on 4th October 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
There is a good staff team who work well together. On the day of the inspection the home was short staffed however the staff that were on duty worked very hard to ensure that service users did not suffer in any way. Relationships between the staff and service users are good and service users spoken to all said that the staff are kind and helped them when needed. Staff felt that the home is good at enabling the service users to make choices and be as independent as possible.
What has improved since the last inspection?
Since the last inspection extra staff have been appointed and are waiting for the necessary checks to be completed in order that they can start work. Less staff are taking time off sick and the team leader feels that this is due partly because the reasons for absence are being closely looked at and to staff feeling more included in the plans for the future of the service.
What the care home could do better:
Service users could not think of anything that the home could do better and were very pleased with the service they receive. Staff felt that activities could be planned better. Advice has been given in this report that the managers should think about employing a team of staff who could work in any home run by the County Council (NCC) to cover for emergencies. Also the staff are recommended to use a form devised by another unit run by NCC for planning the stays of the people who use the respite service.