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Inspection on 17/09/09 for Elmwood House Nursing Home

Also see our care home review for Elmwood House Nursing Home for more information

This inspection was carried out on 17th September 2009.

It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: Elmwood House Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Nancy Bradley Date of this annual service review: 1 8 0 9 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service Address of service: Elm Street Hollingwood Chesterfield Derbyshire S43 2LW 01246477077 01246477111 suedurrant@elmwoodnh.eclipse.co.uk Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Elmcare Limited Number of places (if applicable): Under 65 Over 65 40 0 The maximum number of service users who can be accommodated is: 40 The registered person may provide the following category/ies of service only: Care home with Nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning Disability - Code LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Elmwood House provides care for up to 40 younger adults with learning disabilities (some of whom also have physical disabilities). The home is organised into four houses, each having 10 beds, namely The Lodge, The Villa, The Cottage and The Penthouse. There is 75 single room accommodation and 25 shared. Each house has separate lounge and dining facilities, together with suitably equipped bathroom and toilet facilities. There are no en suite bedrooms. Kitchen and laundry facilities are centralised. There is a small kitchen in the Cottage, which service users can access Annual Service Review Page 2 of 5 NO under supervision to prepare snacks and drinks. There is also a white room located in the Cottage with snoezelen equipment in place. The Registered Manager has the support of a Deputy Manager, both of whom are Registered Nurses Learning Disabilities, together with a team of Registered Nurses. Each house has its own care staff team, with Registered Nurses currently working across two houses. There is access for service users to outside healthcare professionals, including that of routine health care screening and also specialist needs as well as advocacy services. A variety of activities are organised on a daily basis both in and outside the home. As well as accessible sitting areas externally, a workshop area has been developed at the rear of the premises and garden areas are used for growing vegetables and fruit as well as keeping hens and ducks. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. We received nineteen completed questionnaires from people who live at the home. Comments include: They liked living at the home that they are happy there. They are particularly pleased with the meals. Its a good home and they came to look around before living there. They go out on lots of trips and people listen to what they want. Key workers had helped the people complete the questionnaires. We received twelve completed questionnaires from care staff who stated they were happy at the home, they get good support from the management of the home and they helped peopel reeach their full potential. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 30th September 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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