Inspection on 02/12/09 for Ernehale Lodge Care Home
Also see our care home review for Ernehale Lodge Care Home for more information
This inspection was carried out on 2nd December 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Ernehale Lodge Care Home The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Angela Starr Date of this annual service review: 2 7 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 82a Furlong Street Arnold Nottingham NG5 7BP 01159670322 01158406763 ernehale@millfordcare.co.uk www.milfordcare.co.uk Mr Keith Sidney Dobb,Mr Gerald Hudson Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 0 2 10 30 0 Ernehale Lodge Care Home is registered to provide accommodation and personal care for service users of both sexes whose primary care needs fall within the following categories :- Dementia over 65 years DE(E) 10 Old age, not falling into any other category (OP) 10 Physical disability (PD) 2 The maximum number of service users to be accommodated at Ernehale Lodge Care Home is 30 There must be at least one staff member on each shift who is fully trained in Dementia care Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The previous registered manager has left the service and an acting manager has been in post since march 2009. The acting manager has applied for registration and the process is currently on-going. Date of last key inspection: Date of last annual service review (if applicable):
Annual Service Review Page 2 of 6 Brief description of the service Ernehale Lodge is a purpose built home providing care with Nursing for older people. It is also registered to provide care for people with dementia. It is situated in a residential area of Arnold close to the local amenities and shops. The home is on two floors with a passenger lift between the two levels. On the ground floor there is a dining room and lounge. Leading from the lounge is a patio area with tubs and flower baskets. There are 10 single bedrooms and 10 double bedrooms split between the two floors. There are communal toilets; four on the ground floor and three on the first floor. In addition there are two bathrooms, which provide assisted bathing facilities. The home provides 24 hour registered nurse cover and has a range of specialist equipment to meet complex nursing needs. The home has access to a minibus, which is used, for service users who wish to have days out. The inspector was informed that the homes accommodation charges are currently between £379 and £780 and that these charges charges are based on the assessed needs of the individual residents. A copy of the most recent inspection report is available in the home. [Please note access to Ernehale is by James St Arnold.] Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for since the last key inspection. This included; The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service such as how many staff work in the home. Information we have about how the service have managed any complaints or allegations. What the service has told us about anything that has happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us lots of good information. It told us that the service was continuing to look for ways to improve and develop all aspects of provision. Care homes are required by law to notify us of certain incidents or events that happen in homes, this helps us to monitor services on an on-going basis. Our records show that the manager and senior staff make sure that we are told about all of the things that happen in the home and how they have been managed. These are called Regulation 37 notices. In the past twelve months our records show that we have been notified of eleven such events. We spoke with the acting manager who confirmed that there had been eleven notifiable incidents during the previous twelve months. The last inspection report shows that at the time of our visit, people were receiving good quality outcomes. We found that there were good assessments and care plans in place for each person and a variety of activities to enhance peoples daily living. The AQAA tells us We have appointed an activities co-ordinator who has introduced a varied and specific activities schedule in accordance to residents wishes that have been identified from a recent coffee social meeting. At our last visit to the service we made a requirement for the service to ensure that their fire risk assessment must be kept under review and all fire safety records be maintained in order to promote the health and safety of people living at the service. We also made two recommendations relating to the homes statement of purpose and Annual Service Review Page 4 of 6 meeting targets relating to staff achieving National Vocational Qualifications. Our recent information tells us that these have been implemented. We have set up our own NVQ Centre which has been registered with ASET. We have appointed a dedicated training co-ordinator to formalise, monitor and evaluate the training needs of Ernehale staff and to establish a training matrix. What are we going to do as a result of this annual service review? As a result of this Annual Service Review we are not going to change our inspection plan. The next inspection of this service will be based on the Fess and Frequency Regulations 2007 and the assessment of risk of the service. Further clarity will become evident as the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. Annual Service Review Page 5 of 6 Reader Information
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