Inspection on 04/10/05 for Fen Grove (76)
Also see our care home review for Fen Grove (76) for more information
This inspection was carried out on 4th October 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 11 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
There was excellent written information about service users, their likes and dislikes and how they wished to be supported and staff clearly knew service users well. Staff had done well in providing service users with a high standard of care during a period when there had been several staff vacancies. The home had also been well managed and there had been no complaints about the service or adult protection concerns. The home was comfortable, with ample communal space and service users` bedrooms were full of their personal possessions.
What has improved since the last inspection?
The last inspection was only three months ago, so there had not been much time for changes to be made and the home had been very short staffed during this time, with staff from another home, bank and agency staff covering shifts. Staff time had not been taken up with decorating the home and maintenance and repairs had been carried out with less delay.
What the care home could do better:
Service users still did not have proper contracts for their residence in the home. These should set out exactly what services would be provided. Service users` health care appointments must not be overlooked, all possible steps must be taken to prevent service users developing pressure ulcers and medication must not be allowed to run out. As at the last inspection, staff vacancies had meant that too many bank and agency staff were working in the home. More permanent staff must be recruited so that service users can go on more outings and participate in more leisure time activities. Some parts of the building and garden needed attention and a proper office was badly needed.