Random inspection report
Care homes for older people
Name: Address: Greenbushes Nursing Home 10 Weymouth Avenue Dorchester Dorset DT1 2EN two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Gloria Ashwell Date: 0 9 0 4 2 0 0 9 Information about the care home
Name of care home: Address: Greenbushes Nursing Home 10 Weymouth Avenue Dorchester Dorset DT1 2EN 01305262192 01305261117 greenbushes@bmlhealthcare.co.uk www.greenbushes-nh.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Dorchester Care Limited Liability Partnership Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 42 Number of places (if applicable): Under 65 Over 65 42 old age, not falling within any other category Conditions of registration: 0 A maximum of 10 places for service users receiving intermediate care, all to be located in the extension to the original building. One named person (as known to CSCI) under the age of 65 may be accommodated to receive care. Date of last inspection Brief description of the care home Greenbushes is registered to provide nursing care to older people. The home is managed by BML Health Care on behalf of the provider organisation, Dorchester Care Limited Liability Partnership.
Care Homes for Older People Page 2 of 8 Brief description of the care home Greenbushes is a detached house on the southern edge of Dorchester, within walking distance of the town centre. The house is surrounded by gardens laid to lawns and flowers beds, with space for car parking. During 2004 an extension providing ten additional bedrooms and a large communal room was completed. The home comprises thirty two single and five double bedrooms. Seventeen bedrooms have ensuite toilet facilities. All registered parts of the home can be accessed without the necessity to negotiate steps or stairs. There is a passenger lift and some corridors are sloped. Laundering of clothing and household linen is carried out within the home at no additional cost to residents. Items requiring dry cleaning are charged additionally because it is necessary to send them out of the home for this service. A hairdresser visits the home each week. There is an additional charge for this service. A public transport bus stop, for buses to the nearby town centre, is opposite the home. Fees are charged weekly. The fee range quoted in the service user guide at the time of inspection was (per person) from #550 for a shared room, from #600 for a single room and from #700 for single room with en suite hygiene facilities. Information regarding the subjects Value for Money and Fair Terms in Contracts can be obtained from the web link: www.oft.gov.uk A report entitled Care Homes in the UK A Market Study is available on website, www.oft.gov.uk. Care Homes for Older People Page 3 of 8 What we found:
This random unannounced inspection was carried out to monitor general standards of care and accommodation, because a concern had been brought to our attention and is the subject of separate investigation. We arrived in the home at 14:00 on 9 April 2009. We toured the home and spoke to a number of residents and some visitors. All the people we spoke to expressed their satisfaction with Greenbushes; in particular the good quality of meals was commented on, and the kind willingness of staff to provide help whenever it was needed. The home was clean and comfortable, being suitably furnished and in good decorative order. There were no unpleasant smells. Residents were in various locations around the home, according to their preference and circumstance. For example, some people who were frail and unwell were in bed, or seated in their bedrooms, and others had chosen to spend time in their bedrooms. Residents were also seen to be using the two ground floor lounges, and the first floor lounge. Staff were discreetly attending to residents needs and residents told us that when they summon help via the call system they do not have to wait long until a nurse or care worker arrives. We examined the care records of some residents and found they were well written, providing staff with the information they need to care for the residents, and also providing evidence that residents are properly care for by skilled and competent staff. We talked to the deputy manager about staffing levels and examined staffing rotas for the week during which this inspection took place, and for the following week which included the Easter weekend. This indicated that staffing levels are provided in accordance with the assessed needs of residents to ensure that at all times sufficient staff are available to properly meet their needs. What the care home does well: What they could do better:
Care Homes for Older People Page 4 of 8 This inspection identified no areas for improvement. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
