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Inspection on 28/09/06 for Heathercroft

Also see our care home review for Heathercroft for more information

This inspection was carried out on 28th September 2006.

CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.

The inspector found no outstanding requirements from the previous inspection report, but made 2 statutory requirements (actions the home must comply with) as a result of this inspection.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

The high standard of accommodation at Heathercroft provides a comfortable, safe and homely environment for the service users at the home. The staff are skilled in communicating and working with service users with diverse and complex needs. This was apparent in all interactions observed between the staff and service users.

What has improved since the last inspection?

The previous inspection was a very positive one. The service appears to continue to offer the same high level of care as it had previously.

What the care home could do better:

The organisation must ensure that the general environment of the home is suitable for the needs of this particular resident group; poor quality and poorly chosen items must be replaced. The service has been without a registered manager for a considerable length of time the organisation must now ensure that the manager make a application to the CSCI to become registered as a matter of urgency. Failure to comply with this may result in CSCI seeking legal advice, if these continue to remain unmet.

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