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Inspection on 01/12/08 for Highfield Hall

Also see our care home review for Highfield Hall for more information

This inspection was carried out on 1st December 2008.

CSCI found this care home to be providing an Adequate service.

The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

What the care home does well

We felt that the service had improved the way it recruits staff and therefore people living at the service were being better protected.

What the care home could do better:

No requirements were made as a result of this inspection.

Inspecting for better lives Random inspection report Care homes for adults (18-65 years) Name: Address: Highfield Hall Highfield Hall Stafford Road Uttoxeter Staffordshire ST14 8QA The quality rating for this care home is: The rating was made on: one star adequate service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jane Capron Date: 0 1 1 2 2 0 0 8 Information about the care home Name of care home: Address: Highfield Hall Highfield Hall Stafford Road Uttoxeter Staffordshire ST14 8QA 01889563780 01889566902 info@moorcare.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Rushcliffe Care T/A Moorcourt Developments Ltd care home 21 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 learning disability physical disability 21 2 Over 65 0 0 Conditions of registration: Kingston View - Six beds - Learning Disability (LD) Abbey View - Six beds - Learning Disability (LD) Highfield Hall - Nine beds - Learning Disability (LD) and Two beds - Physical Disability Date of last inspection Brief description of the care home Highfield Hall is a service for people with a learning disability. The service is located on an eight acre site just outside of Uttoxeter. The accommodation is provided in three adjoining units that make up two sides of a courtyard. Opposite the service is an activity centre used by the people living at Highfield Hall and Highfield Court, another service on the same site. The Hall itself provides accommodation for nine people with a learning disability. The service is on two levels with four bedrooms downstairs and five Care Homes for Adults (18-65 years) Page 2 of 7 upstairs. The service has all single bedroom accommodation and all have ensuite facilities. The service has a lounge with attached dining area, a small industrial style kitchen and a laundry. The service has a vertical lift. The people at the Hall have ranging abilities but a number have high dependency care needs. Abbey View provides accommodation for six people. The accommodation provides single bedrooms with ensuite facilities. The service has a large lounge, a domestic style kitchen with a dining room adjoining it. The people that live there assist in running the service undertaking a range of daily living tasks. Kingstone View provides accommodation for six people with varying dependency levels but all need regular supervision and support to undertake tasks. The service provides single bedroom accommodation, a lounge and a domestic kitchen come dining area. There are grassed areas to the rear of all the units and all units share the services of an activity staff member. The service has the use of a mini bus. The aim of all the units is to encourage people to be as independent as possible and to provide them with a full and varied lifestyle. Each unit has its own staff but all staff may work in each unit from time to time. There is one senior that is responsible for all the units on each shift. Care Homes for Adults (18-65 years) Page 3 of 7 What we found: We, the commission, visited the service to check that that the service had complied with the requirement we made at the last key inspection. At our last key inspection we found that the way the service recruited staff was not always protecting people. On this inspection we looked at a sample of staff files to check the recruitment process. We looked at three personnel files and these confirmed that staff had Criminal Records Bureau(CRB) and Protection of Vulnerable Adult(POVA) check. One person that had recently started work had a POVA check and we confirmed that this person was working under supervision and was not undertaking any personal care. One file we saw did not contain the required references but shortly after the inspection the manager provided us with confirmation that references had been obtained. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set. No. Standard Regulation Requirement Timescale for action 1 34 19 Schedule 2 The service?s recruitment 12/06/2008 procedures must ensure all staff have a satisfactory CRB check and that two references are obtained in order to protect people. Previous timescale of 08/05/07 not met. Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No. Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. 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