Inspecting for better lives Random inspection report
Care homes for adults (18-65 years)
Name: Address: Holly House Holly House Hall Lane Houghton-le-spring Tyne And Wear DH5 8DA The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Hilary Stewart Date: 1 2 0 1 2 0 0 9 Information about the care home
Name of care home: Address: Holly House Holly House Hall Lane Houghton-le-spring Tyne And Wear DH5 8DA 01915121652 01915126179 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: European Services for People with Autism Limited care home 8 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 learning disability 8 Over 65 0 Conditions of registration: Date of last inspection Brief description of the care home Holly House is a care home owned by European Services for People with Autism Limited (ESPA), which is a registered charitable organisation. It provides accommodation with personal care and support for up to eight men and women aged between eighteen and sixty-five who have autism specific disorders. Nursing care cannot be provided. The property is a large Victorian villa with spacious decorated and furnished shared areas. It has seven single bedrooms and also a semi-independent living flat, which is on the top floor. Another more modern detached house in the same grounds is used for daytime activities and there are large, well-kept enclosed gardens. Near to the centre of Houghton-le-Spring, the home is close to local shops, Churches and pubs and enjoys good public transport links. Service users also have use of a private vehicle. Each person has different and diverse needs. Both Social Services and Care Homes for Adults (18-65 years) Page 2 of 8 the Health Authority carry out funding for each person on an individual basis. Fee rates range from #1,098.62 to #1,731.56. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The reason for this random inspection visit was to see if action had been taken by the providers to meet the requirements made at the previous key inspection. Requirements made at the last key inspection were: 1. The lounge chairs were worn and damaged so must be replaced. 2. The lounge carpet must be replaced. 3. That the registered person must recruit a suitably qualified manager. There was also a recommendation that the registered person should continue to redecorate and refurbish the home. We found that: 1. The furniture had been replaced. 2. The lounge carpet had been replaced. 3. There is now a manager employed who is registered with the commission. We also found that there is a plan of refurbishment for the home, however more repairs should be carried out as well. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 8 Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations 1 24 The windows covered in perspex should be improved or replaced. Outside windows which are damaged need to be repaired and painted. The movement in the the office and laundry needs to be assessed and made safe if required. Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
