Inspection on 04/05/06 for Kathryn`s House
Also see our care home review for Kathryn`s House for more information
This inspection was carried out on 4th May 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The owners and staff work hard to provide a homely atmosphere and the inspection process was seen in a positive light by all those spoken with. The resident`s spoken with where happy at Kathryn`s House and complimentary about their rooms and the food. One resident told the inspector; `I made a good move when I came here.` This resident said she was `well satisfied` with her room, and that the food was `excellent`. A visiting community professional commented favourably on the care and attention given to the residents she visits and said the staff always made contact with her, in a timely fashion, if advice or help was needed. There is an ongoing programme of refurbishment and the improvements made since the last inspection are listed below.
What has improved since the last inspection?
The majority of Requirements made at the last inspection have been met including all care plans have now been updated and were being regularly reviewed. The community pharmacist`s visit had been chased up and when the visit was made, Kathryn`s House were given a good report regarding the way they store and administer medication. The help available at mealtimes for residents who need assistance was reviewed and this is detailed later in the report. The home has restarted its annual quality assurance work and this is also discussed later in the report. A new and modern lift was being installed on the day of the inspection and due to be completed within the week. The kitchen, storeroom and staff toilet has been completely refurbished with new tiling, shelving and decoration. The dining room has also been redecorated and is much brighter than previously noted. New flooring has been put in the main hallway to the dining room and office. Following advice regarding suitable environments for those with dementia, this floor covering is plain cobalt blue, and contrasts with the white skirting boards to minimise confusion for residents. The arrangements for activities at Kathryn`s House continue to improve and the senior staff member responsible for this area continues to show enthusiasm and commitment to the task; progress made since the last inspection is detailed later in this report. Staff have continued to undertake relevant training and one has had a two-day course on activities for people with dementia, whilst others are attending general courses on dementia and the administration of medication.
What the care home could do better:
Two Immediate Requirements were made on the day of the inspection concerning recruitment practices. These, and a number of other issues concerning recruitment are detailed later in the report. It was disappointing to see no progress had been made regarding improving the outdoor space for residents on the day of the inspection, despite the weather being exceptionally warm, it was unusable for residents due to building items from the replacement lift being scattered about. The previous Requirement asked for the outdoor space to be made comfortable and secure for residents by February 2006 in time for the spring. The owners of Kathryn`s House said they had given priority to the lift replacement and would be working on the outdoor space next. Not all parts of the home were odour free on the day of the inspection and this was discussed with the manager. Some areas needed more attention to cleaning, for example the laundry area, and there were a number of maintenance and decorative issues which will need to be addressed. More details on the above are contained in the main part of the report.