Inspecting for better lives Random inspection report
Care homes for adults (18-65 years)
Name: Address: Magnolia House 185 Rockingham Road Kettering Northamptonshire NN16 9JA The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Catherine Perrins Date: 0 3 1 2 2 0 0 8 Information about the care home
Name of care home: Address: Magnolia House 185 Rockingham Road Kettering Northamptonshire NN16 9JA 01536518689 01536513989 magnolia@consensussupport.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Caring Homes Healthcare Group Limited care home 19 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 learning disability 19 Over 65 0 Conditions of registration: The Home is registered to provide personal care to service users as follows: Learning Disability (LD) - Magnolia House (10), Violet House (4), Lily House (5). Only one service user over the age of twenty five (25) years may be admitted to Magnolia House. Only service users between the ages of eighteen (18) and twenty five (25) may be admitted to Violet House. Only service users between the ages of eighteen (18) and twenty five (25) may be admitted to Lily House. Date of last inspection Brief description of the care home The last Key inspection for this service was 24th November, 2006. Magnolia House provides care and support to younger adults with learning disabilities/autistic spectrum disorders. An established home, Magnolia House was taken over by the current Care Homes for Adults (18-65 years) Page 2 of 8 provider June 2006. The premises consist of three units: Magnolia House, Lily House, and Violet House, which are all on the same site. Magnolia House and Lily House are refurbished Victorian properties, and Violet House is a purpose built bungalow. The home has 19 beds in total: 10 in Magnolia House (aged 25-65), four in Violet House (aged 18-25), and five in Lily House (aged 18-25). Violet House and Lily House mainly accommodate residents with autistic spectrum disorders, and Magnolia House caters for residents with learning disabilities. One Registered Manager is responsible for the three units, each of which has its own Team Leader and dedicated staff team. The home is situated on a main road into Kettering, and has good transport links and a car park. There is a secluded garden with seating areas and a barbecue at the rear of the property. Fees at the time of last key inspection ranged from 350 to 2,000 pounds per week. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This was an unannounced random inspection arranged to follow up an immediate requirement which had been left at a previous random inspection on 24th November 2008. We leave an immediate requirement when we have concerns about the safety of people who use the service and we require the home to take urgent action to ensure that people are safe. The immediate requirement that we left on 24th November, 2008 concerned the bath water temperatures and the need to make sure that bath water is a safe and comfortable temperature for people to bathe in which is around 43 degrees centigrade. The inspection did not focus on any other areas. Early in the inspection we felt that there had been a possible breach in the Care Home regulations relating to the health and welfare of the people who live at the home so we served a Code B notice. This notice is issued in accordance with the Police and Criminal Evidence Act 1984 and explains our powers and rights. Records were copied and seized during the inspection and this evidence will be reviewed and considered in relation to possible enforcement action. The acting manager was present during the inspection. The acting manager explained that water temperature restrictors had not been fitted to the baths. The bathroom on the first floor of Magnolia House was out of use as the water was being dispensed at too higher temperature to be safe. The acting manager explained that water temperature restrictors were to be fitted but that there had been a number of delays in getting this work completed. We looked at bath temperature records which are completed by staff when they support people to have a bath. These showed that bath temperatures ranged from 34 degrees Centigrade to 39 degrees centigrade. Bath water temperatures were taken at each of the baths except the bathroom on the first floor of Magnolia House. Temperatures ranged from 35 degrees to 46 degrees centigrade. One person, who had been bathing in water that was between 35 degrees and 37 degrees centigrade, had it recorded in her care plan file that she dislikes cold baths. Staff spoken to seemed unclear what the correct temperature was to ensure that the bath water was safe and comfortable stating that it should be between 36 degrees to 38 degrees centigrade. What the care home does well:
The upstairs bathroom in Magnolia House is not being used until the water can be dispensed at a safe temperature. Staff are checking the water temperatures before supporting people to bathe. There was a thermometer in each bathroom. Care Homes for Adults (18-65 years)
Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
