Inspection on 26/02/09 for Martins
Also see our care home review for Martins for more information
This inspection was carried out on 26th February 2009.
CSCI found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The person living in the home said he thought the staff do well supporting him in the way he wants. The staff work consistantly and talk to eachother about what it happening. They listen to the person living in the home. There are good written plans and most of these have been organised by the person who lives in the home. The service has enabled the person who lives there to be as independant is he is able and have control over his lifestyle. The home is well managed and there are good systems in place to make sure they are always considering what they are doing and if they can do anything better.
What has improved since the last inspection?
The company have reviewed their staff recruitment procedure to make sure that all checks for the protection of the people living in the service are carried out before a person works in the home. The quality monitoring system has been developed. The service has become more person centred and responsive. The environment is becoming more homely.
What the care home could do better:
The staff explained that they are developing the paperwork in the home so that it is more user friendly. They are looking at ways to further support communication. They are compiling some of the plans, timetables and charts in colour with photos and some symbols. They might get a new car.