Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: Meadowside Residential Home 60 Holden Road Finchley London N12 7DY The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Duncan Paterson Date: 1 6 1 2 2 0 0 8 Information about the care home
Name of care home: Address: Meadowside Residential Home 60 Holden Road Finchley London N12 7DY 02084926500 02084926603 admin.meadowside@fremantletrust.org Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: The Fremantle Trust care home 68 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 dementia old age, not falling within any other category 0 0 Over 65 22 46 Conditions of registration: Date of last inspection Brief description of the care home Meadowside is a large purpose built care home for sixty-eight men and women over the age of sixty-five. Twenty-two of the places are for people with dementia. The home was opened on 15th May 2006 as a result of two care homes Chandos Lodge and Lonsdale, closing. The home is owned by Catalyst Housing Association and is one of fifty-five homes managed by The Fremantle Trust. The home is designed over four levels with six separate units. Access to all floors is via the stairs or two lifts. Two units are dedicated dementia units and the other four are mainstream units. Each bedroom has its own en-suite facilities. The ground floor contains offices, a garden lounge, a laundry room, hairdressers, treatment room, kitchen and a reception area. To the front of the home is a car parking area. To the rear and side of the home is a well maintained landscaped garden and an enclosed patio area. There is also a separately Care Homes for Older People
Page 2 of 7 managed day centre at Meadowside run by Fremantle Trust, which is open seven days a week. The home is located in a residential area of North Finchley, near Woodside Park underground station and bus routes to various parts of London. Care Homes for Older People Page 3 of 7 What we found:
This random inspection was carried out on 16 December 2008. The inspection focused on staffing arrangements and staffing levels. There had been feedback at the recent Annual Service Review that the staffing levels were not adequate for the needs of residents. We found that staffing levels had been reviewed during 2008 with more care staff provided in the six units. However, we found that the service was being affected by short notice changes made to the staffing rota because of staff sickness and other staff absence matters. Staff were being asked to cover other units. Usually this was via three care staff covering two units instead of the normal two care staff per unit. This was causing some difficulties for staff and a consequent impact on residents. The issues included an increase in waiting times for residents, the delay of breakfast, a reduction in time available for activities and an impact if two residents in one unit needed help, such as manual handling assistance, at the same time. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 27 18 The manager must arrange 01/01/2009 staffing levels so that residents are not affected by short term changes. Sufficient staff must be provided for the needs of residents. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
