Inspection on 03/11/05 for Midmoor Road (19)
Also see our care home review for Midmoor Road (19) for more information
This inspection was carried out on 3rd November 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 2 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Everyone who lives at Midmoor Road has a very detailed personal plan, written in an accessible format from the service user`s own point of view. This information is used by staff to ensure that the support they offer meets individual needs and respects personal lifestyle choices. Additionally, a `key worker` system is in place, so that users and staff can get to know each other well and develop trusting relationships. This is especially important because the people living at the home have very limited communication skills. Service users are able to make and keep links with friends and also families. They are offered good opportunities to enjoy preferred leisure activities and each year are supported to take holidays.
What has improved since the last inspection?
The home is being redecorated throughout and finishing touches are being added to the living room and bedrooms, which have just been completed. This makes the home a pleasant and comfortable place to live and to welcome visitors. Some new bedroom and living room furniture has been purchased and some new carpets have been fitted. The manager is now applying for health authority funding for specialist equipment for service users and this means that individuals don`t have to use their own savings to pay for equipment such as adjustable beds. One new appointment has been made to the staff team and interviews for another vacancy are taking place shortly. This ensures the home is adequately staffed by competent workers at all times.
What the care home could do better:
Service user contracts need to be more informative about what is and is not covered by care fees and everyone living at the home needs to be provided with a copy of the document in its more accessible pictorial format.