Inspection on 24/05/05 for Mont Calm Lydd
Also see our care home review for Mont Calm Lydd for more information
This inspection was carried out on 24th May 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The Home provides a spacious, homely, well-decorated and well furnished environment in which the residents receive care. The Home provides toiletries and a free chiropody service for the residents. The Home liaises well with local healthcare professionals and ensures their advice is carried out in the Home. Nourishing and appetising meals are provided and served in pleasant, comfortable surroundings.
What has improved since the last inspection?
There had already been significant improvement to the environment by the time of the last inspection, now there are further improvements. A new reception area and car park have been created. Additional bedrooms have been re-decorated and re-carpeted. Further progress has been made in developing a patio area in a shady area at the rear of the building. The Statement of Purpose and the Service User Guide have been reviewed and revised. The manager now has a computer and the documentation used by the Home has improved. New formats for care plans, risk assessments and the preadmission form have been produced. A visitors` policy, an equal opportunities policy and a policy to cover aggression towards staff have been developed. The whistle blowing policy has been reviewed to take into account the concerns raised at the last inspection. The organisational structure has been improved to give greater clarity of roles and responsibilities. A key worker system has been introduced and there are dedicated staff who take responsibility for liaison with health care professionals and other key tasks. Staffing levels have improved. The Home is now providing more nutritious meals and both domestic and kitchen staff have been encouraged to undertake the appropriate NVQs.
What the care home could do better:
The Home should ensure infection control measures are adhered to at all times. Specifically, the duties of night staff and their role in assisting the residents to get up in the mornings should be reviewed in order to ensure that residents are not being made to get up at an unacceptably early hour. The Home could be more creative in the way in which it encourages activities for the residents. The Home could be more creative and proactive in seeking the views of the residents and their supporters. The Home could improve the way in which it offers choice to the residents and the way in which it ensures all residents are presentably and appropriately dressed. Staff should pay more attention to detail, for example they should ensure clothes are in a good state of repair and well laundered.