Inspection on 24/07/09 for Mountview
Also see our care home review for Mountview for more information
This inspection was carried out on 24th July 2009.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Mountview The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Maria Kinson Date of this annual service review: 2 4 0 7 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 118 Upton Road Bexleyheath Kent DA6 8LX 02083060269 F/P02083060269 frank.peet@ntlworld.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr Frank Peet,Mrs J Peet Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is 10 The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care Home Only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD The registered person may provide the following category/ies of service only: Care home only - Code PC to service users of the following gender: either whose primary care needs on admission to the home are within the following categories: Mental disorder Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Mountview is registered to provide personal care and accommodation for five adults with a learning disability. The home is within walking distance of Bexleyheath Broadway and local bus routes. The building was demolished in 2001/2 and rebuilt to
Annual Service Review Page 2 of 5 high standards with the needs of service users taken into consideration. The ground floor consists of four single bedrooms; two with separate en suite facilities and two with a shared en suite space, an open plan kitchen and dining area, lounge, toilet, group bathroom and office. At the rear of the property there is a large well laid out garden. Visitors can park on the driveway or in the surrounding residential roads subject to parking restrictions. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The last key inspection was carried out on 22nd June 2007. The home was awarded a Three star- (excellent) quality rating following the inspection. We completed an annual service review on 27th May 2008 and will undertake a key inspection by 22nd June 2010. We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment that was sent to us in April 2009. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The feedback that we received from five people that use the service and two relatives. What has this told us about the service? The home sent us their annual quality assurance assessment when we asked for it. It was completed in full and contained detailed information about the service. The manager told us what the home does well and about the work he was planning to undertake to improve the service. Service users were supported to complete a survey by people that were not connected with the service. Service users said they could usually make decisions about what they did each day and said staff listen to their views and act on what they say. Some people said they liked living in the home because they could spend time with their friends. We received written feedback about the home from two relatives. They told us the home was able to meet their family members needs and was particularly good at looking after peoples physical needs. Service users and relatives said the home was always clean and fresh. The home had not received any complaints in the past year and we have not received any concerns about the service. We believe the home still provides excellent outcomes for people that use the service. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 22nd June 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
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