Inspection on 01/11/05 for Norwood 30 Old Church Lane
Also see our care home review for Norwood 30 Old Church Lane for more information
This inspection was carried out on 1st November 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found no outstanding requirements from the previous inspection report, but made 6 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The care home has a welcoming, and friendly atmosphere. Residents who kindly spoke to the inspector reported that staff were caring, kind, and supportive. Observation of staff during their interaction with residents confirmed that they enabled residents to make choices and were respectful and supportive of the resident`s varied needs. Training includes staff training to meet resident`s specialist needs. Resident`s have the opportunity to participate in a wide-range of chosen activities. Residents spoke of the many activities provided by the service that they enjoy. The care home is set within a Jewish cultural environment, and residents are encouraged and supported to participate in religious activities if they so wish. Residents spoke of recent religious festivals that they had celebrated and enjoyed, and of planned celebrations, which they were looking forward too. The care home is particularly inclusive in that it supports and encourages involvement of others; examples of furniture and other items donated to the care home were evident. There is clear evidence that the service is keen to continue to improve standards. Support and advice from health and social care professionals in meeting resident`s needs is regularly sought. Residents spoke of the care home as being their home, and all those that kindly spoke with the inspector reported that they were happy living in the care home.
What has improved since the last inspection?
The care home continues to provide a quality service. The resident`s care plans have been recently reviewed, and the care files are now in better order so that information, and documentation is more accessible. Assessment, including risk assessment information has been developed, which ensures that staff have accessible comprehensive information, and documentation to be able to meet residents varied needs. Requirements from the previous inspection had been met (one partially met).
What the care home could do better:
There should be evidence that residents participate in the monthly review of their care plans. Some minor maintenance issues within the care home need attention.