Random inspection report
Care homes for adults (18-65 years)
Name: Address: Orchard View (97) 97 Orchard Hill Northampton Northants NN3 9AG three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Ansuya Chudasama Date: 1 5 0 4 2 0 0 9 Information about the care home
Name of care home: Address: Orchard View (97) 97 Orchard Hill Northampton Northants NN3 9AG 01604416309 Telephone number: Fax number: Email address: Provider web address: manager.orchardview@tracscare.co.uk suehullin@tracscare.co.uk Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Compass Care Ltd care home 4 Number of places (if applicable): Under 65 Over 65 0 0 learning disability mental disorder, excluding learning disability or dementia Conditions of registration: 4 4 No person falling within the category of MD, Mental Disorder excluding Learning Disability of Dementia, may be admitted to Orchard View unless that person also falls within the category of Learning Disability i.e. Dual Disability (LD) One named person may be admitted to the home with Mental Disorder (MD) and Learning Disability (LD) Date of last inspection Brief description of the care home Orchard View is a new home, recently registered in February this year to provide personal care for 4 residents with Learning Disability and Mental Health needs. It is one of four homes within the County that are owned by Tracscare, a Swansea based company. The home offers spacious and well-maintained living accommodation, with safe and
Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home pleasant gardens and is in keeping with the local community. The location offers the residents access to local amenities such as shopping and leisure facilities as well as convenient local transport. The current fees range from #1,800 to #2,330 per week, with additional charges for one to one support, day care, hairdressing, personal toiletries, items and equipment. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
This random inspection was initiated by a telephone call to the Care Quality Commission regarding concerns about employment of an individual person whos CRB check had not been fully concluded prior to working at the home. We visited this home on the 15th of April 09. The registered manager was not on duty but the Responsible Individual and the operations manager for the home were present and were very helpful in providing information that we needed to look at. We inspected all the staff recruitment files for this year and last year. Evidence showed that the relevant information was being obtained for all staff. For example there was information on the date the staff started employment, with a completed application form, interview assessments, contracts, and a 48 hour opting out form. All staff had two references, a copy of bank statement, driving license, passport, and birth certificate. Some files had health care assessments and confirmation letter from the Home office to state that the person was able to work. All the staff had POVA first check prior to starting work at the home. We were told by management that all the staff on POVA first were supervised by experienced staff until they received their CRB check. The newest member of staff was employed in April 09 and they had still not received their CRB check. We were told that the member of staff did not work on their own and they were supervised by another member of staff on duty on each shift. This was confirmed by inspecting the staff working rota. The persons induction was not available in their file. We were told by management that all staff keep their induction booklet with them. The member of staff was not on duty so there fore we were not able to see this document. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
