Inspection on 23/06/09 for Oxenden House
Also see our care home review for Oxenden House for more information
This inspection was carried out on 23rd June 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Oxenden House The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jo Griffiths Date of this annual service review: 1 8 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Oxenden Square Herne Bay Kent CT6 8TN 01227371228 Telephone number: Fax number: Email address: Provider web address:
oxendenhouse@hotmail.com Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr Philip Brett Harden,Mrs Joyce Shields Martin Harden Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users to be accommodated is 5 Thje registered person may provide the following category of service only: Care home only (PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning disability : (LD) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Oxenden House (the service) is registered to provide accommodation and personal care for five adults (service users) between the ages of 18 years and 65 years who have a learning disability. The premises are a semi-detached house which has accommodation arranged on three floors. There is provision for all of the service users to have their own bedroom. Each of the bedrooms has a private wash hand basin and one of them also has a private toilet. The Registered Providers and two members of their family live on the premises. The property is located in a quiet residential area. Herne Bays town centre is about one half mile away. People who are interested in
Annual Service Review Page 2 of 6 None finding out about the service can read the Service Users Guide and the more detailed Statement of Purpose. These are available from the Registered Providers. Between them, they give a lot of information about the facilities and assistance, which are provided in the service. People can also use the Registered Providers website, which can be found on www.oxendenhouse.co.uk The weekly fee for residence in the service ranges from £330.00 to £850.00 depending on the individuals needs. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. The registered provider told us, in the AQAA, about some of the improvements that have been made to the service since our last inspection. This includes redecoration of the home and new carpets in service users bedrooms. Training has been provided for staff in the new Deprivation of Liberty legislation and also in Dementia. The registered providers have demonstrated that they keep up to date with changes in relevant legislation and practice. The registered providers consult regularly with the people living in the home to ensure they have a say in how the service is managed and to ensure their needs are being fully met in the way they prefer. Service users continue to tell us that they are happy in the home and that they feel their needs are being met. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 30th June 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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