Inspection on 08/01/10 for Paks Trust Oaston Lodge
Also see our care home review for Paks Trust Oaston Lodge for more information
This inspection was carried out on 8th January 2010.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Paks Trust Oaston Lodge The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Justine Poulton Date of this annual service review: 0 8 1 2 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: Oaston Lodge 82 Oaston Road Nuneaton Warwickshire CV11 6LA 02476742204 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: PAKS Trust Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users who can be accommodated is: 7 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 7 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Oaston Lodge is a domestic style detached house in a residential area of Nuneaton and close to the towns shops and leisure facilities. Ground floor accommodation comprises of a lounge, kitchen, dining room, shower room with toilet and two single bedrooms. Five further bedrooms and a small office are situated on the first floor of the house. There is a mature garden that is wheelchair accessible with some raised beds and a barbecue and parking to the front of the property. NONE Annual Service Review Page 2 of 7 Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment tool that focuses on how well outcomes are being met for people using the service. It also gave us some statistical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. This enabled them to inform the annual service review process. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. The information they gave us was brief. They did not tell us very much about the views of the people living at the home, how the manager finds out what they want, what they are doing to make sure their service provides good outcomes for people how they have improved services over the previous year and what they intend to do to continue improving the service for people. They told us about how they had met Equality and Diversity, which included: Providing training for all staff in Equality and Diversity. Ensuring that all staff adhere to the organisations policies and procedures on Equality and Diversity. The manager is aware of how the home is to progress over the next 12 months which is reflected in the AQAA. This includes: Filling the current vacancy in the home. Ensuring that all of the people living in the home are offered well person checks. Annual Service Review Page 4 of 7 Ensuring that the environment meets the physical needs of the people that live in the home. To continue to ensure that all staff have up to date training in the mandatory subjects including fire safety, as well as in other areas such as medication administration, recognising and responding to abuse and infection control. Ensuring that the home keeps Upton date with impending new legislation when it comes into force. Examples of areas highlighted by the manager as having improved in the last 12 months include: Regular monitoring of peoples care plans by senior support staff to ensure that they are kept up to date. Meeting peoples requests for holidays as they are made. Successfully recruiting two male members of staff to ensure that the gender mix is more equitable. Medication procedures have been updated and now reflect accurately the medication ordering and receipt process. The number of falls people were experiencing has been successfully reduced through the introduction of chair alarms where relevant. The refurbishment of the downstairs toilet and hallway. Enrolling on their NVQ II or NVQ III qualification. We had not received received any completed surveys from people living and working in the home at the point of carrying out this annual service review. The AQAA states that no complaints have been received by the home in the last 12 months. We have not received any complaints since the last annual service review in July 2008. The home continues to let us know about things that have happened concerning the people who live there since our last key inspection. This shows us that they have managed the issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 24th August 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 7 Annual Service Review Page 6 of 7 Reader Information
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