Inspection on 08/08/06 for Palm Nursing Home
Also see our care home review for Palm Nursing Home for more information
This inspection was carried out on 8th August 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
There is a relaxed atmosphere in the home and residents appeared unhurried and are given sufficient time and support in their everyday lives. Staff were seen to be working effectively as a team throughout the inspection, with staff interacting well, both with each other and the residents. Those residents spoken to, who were able to express a view, said that they were happy in the home, staff were friendly and they were well looked after. Palm Nursing Home places a high priority on maintaining the mobility of residents and keeping them ambulant.
What has improved since the last inspection?
Regulation 26 visits are being undertaken regularly by the responsible individual and a copy of the report is being sent to the Commission.All complaints made, whether verbal or formal written are being recorded and include details of investigation, any action taken and the outcome for the complainant.
What the care home could do better:
The planned refurbishment programme for the home must be progressed, as this will greatly improve the environment for all current residents and any prospective residents. More consideration must be given to the planning of activities, which are suitable to the needs of individual residents. It is strongly recommended that the registered providers review the use of the hoist downstairs which may be necessary due to current residents increasing dependency, or any prospective resident.