Inspection on 17/11/09 for Pine Lodge
Also see our care home review for Pine Lodge for more information
This inspection was carried out on 17th November 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Pine Lodge The quality rating for this care home is: The rating was made on: two star good service 0 3 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
Yes You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stephanie Vaughan Date of this annual service review: 1 7 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Motala Close Corby Northants NN18 9EJ 01536742043 01536742043 jwinters@northamptonshire.gov.uk www.northamptonshire.gov.uk Northamptonshire County Council Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Conditions of registration: Category(ies) : physical disability Conditions of registration: A maximum of 1 person who has a physical disability or physical disability/learning disability and is over the age of 65 years (PD(E) & PD/LD(E)) may be accommodated at any one time. A maximum of 4 people may be accommodated who have a physical disability and a learniing disability. (PD/LD). The home is registered to accommodate 15 people in the category PD (18 - 65 years) for a maximum period of 6 months. The three bedrooms in flat 3 that are less than 12 square metres must not be used to accommodate wheelchair users. The total number of service users must not exceed 15. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): 0 3 0 2 2 0 0 9 Number of places (if applicable): Under 65 Over 65 15 0 Annual Service Review Page 2 of 6 Brief description of the service Pine Lodge is a home run by the local authority. The home currently offers rehabilitation and respite care to people with a physical disability and can accommodate up to 4 people who have a physical disability and an associated learning disability. All accommodation is on the ground floor. The unit is divided into three flats two are designated for respite care, the others are for rehabilitation with a maximum stay of six months. Each flat has a lounge /dining area and kitchenette. There is a communal area used by all three flats and a main kitchen and laundry. Service users access local day/work placements or stay within the home during the day. The home is close to local amenities such as the post office, shops and library. There is a social club nearby that is used by service users. Fees range between 47 pounds per week and 673 pounds per week; fees are dependent upon indivdual circumstances and are arranged with Northamptonshire County Council. Items that are not included in the fees are personal services such as hairdressing and personal items such as toiletries and clothing. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information that we have received, or asked for since the last Key Inspection. This included : The Annual Quality Assessments (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for the people using the service. It also gives us numerical information about the service. Surveys returned to us by the people using the service and from other people with an interest in the service. Information about how the service manages complaints. What the service has told us about the things that have happened in the service, these are called notifications and are a legal requirement. The previous Key inspection and the results of other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service sent is their AQAA when we asked for it. It was clear and gave us the information that we asked for. We looked at the information in the AQAA, this indicated that the service continued to provide a good service to the people who use it. It also showed that the service continued to seek the views of the people who use the service and to make improvements to the service delivery. We sought the views of the people who use the service, the staff and local general practitioners, we have received two completed surveys from the people who have used the service. Their comments included The staff treat me well, I have freedom to leave and visit people. The cooking is good we have tasty meals and a variety of food. There is nothing that could be done better. We also received comments from the District Nursing Service these included The service treats people with a lot of dignity and respect Annual Service Review Page 4 of 6 All of the staff are pleasant and helpful The service continues to let us know about the things that have happened since our last Key Inspection. We have also received some recent information that suggests that the service is now failing to meet the needs of some of the people who live there. Our concerns are about a serious medication error which was referred to and investigated by the local Safeguarding Authority as a result of this staff members have been disciplined and have received further training. Another allegation was that the service was failing to ensure that appropriate care plans and risk assessemnst were in place, concerns about the management of the risks associate with pressure and medication practices. What are we going to do as a result of this annual service review? We have decided that we will conduct an unannounced Random Inspection in the near future. The next key inspection of this service will be based on the Fees and frequency Regulations 2007 and the assessment of risk of the service. Further clarity will become evident as the new registration and inspection system under the Health and Social Care Act 2008 is confirmed. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people who use the service. Annual Service Review Page 5 of 6 Reader Information
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