Inspection on 14/09/09 for Polesworth Group 64 Long Street
Also see our care home review for Polesworth Group 64 Long Street for more information
This inspection was carried out on 14th September 2009.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Polesworth Group 64 Long Street The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Justine Poulton Date of this annual service review: 1 4 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 64 & 66 Long Street Dordon Warwickshire B78 1SL 01827895073 01827892500 stewartharrison2@aol.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Polesworth Group Homes Limited Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 6 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Polesworth Group Homes was established as a Limited Company in June 1991, with the aim of providing accommodation and support to adults with learning disabilities. 64/66 Long Street is a care home for six service users situated in Dordon near Tamworth. The property is two terraced houses that have been knocked into one to provide Dordon Group Home and is unidentifiable as a care home blending into surrounding residential properties. Service users accommodation is located on the ground and first floor, the first floor being accessed via two staircases. None Annual Service Review Page 2 of 6 The home offers four single bedrooms and one double bedroom with a shower and toilet en/suite. There is a very attractive bathroom with toilet on the first floor and a shower room with toilet on the ground floor. The ground floor also provides a small utility/laundry area, a large bright conservatory that is used as a dining area and hobbies/activities room. There is a large comfortable lounge with a variety of seating that is comfortably furnished and is domestic in style. There is also a staff sleeping in room. Externally there is a patio area, lawn, garden, brick and wooden sheds all at the rear along with some car parking space. Dordon Group home operates as a family style home with service users being involved in daily living routines and general household tasks where able to do so. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us when requested. The AQAA is a self-assessment tool, which focuses on how well outcomes are being met for people using the service. It also gave us some statistical information about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that they know what further improvements they need to make. They told us about how they had met Equality and Diversity, which included: - the provision of company policies that promote equality and diversity -the registration of all new staff on the Learning Disability Qualification which ensures that they receive training in equality and diversity within their induction period - The promotion of equality and diversity with the people who live in the home, their families and other agencies based on company policies. The manager demonstrated an awareness of how the home is to progress over the next 12 months within the AQAA. This included: - actively supporting people to compile their life stories - continuing to provide extensive access to day time activities and social events - reassessment of peoples needs to ensure that they are being met as effectively as possible - the provision of in house training on abuse for all staff - reinforcing how to make a complaint for the people who live in the home - purchasing new garden furniture - purchasing new bedding and curtains for each persons room - the provision of training in person specific areas to ensure that people are being supported in the most appropriate way Examples of areas highlighted by the manager as having improved in the last 12 months include: - the provision of a company website that provides details of all the homes, services and contact details - the provision of an advocate for one person who expressed a wish to talk to one - continued support to people to ensure that they are comfortable in speaking up when they wish things to change - improved responses by staff with referring people to their GP or other associated healthcare professionals when required - the provision of training on Deprivation of Liberties legislation for the manager - the Annual Service Review Page 4 of 6 provision of training on the Mental Capacity Act for all staff - The decoration of all the communal areas of the home - continued consistency for people living in the home through staff covering each others annual leave or sick leave The AQAA states that no complaints have been received by the home since the last inspection of the home in June 2007. We have not received any complaints either. The home continues to notify us about accidents or incidents that may affect the health and welfare of people that live there. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 23rd June 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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