This inspection was carried out on 20th January 2010.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Priscilla Wakefield House The quality rating for this care home is: The rating was made on: two star good service 1 9 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Margaret Flaws Date of this annual service review: 1 6 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Priscilla Wakefield House Rangemoor Road Tottenham London N15 4PL 02088087196 02088852481 reception@precious-homes.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Alexis Josephine Sally Wood Conditions of registration: Category(ies) : dementia dementia learning disability old age, not falling within any other category old age, not falling within any other category physical disability physical disability Conditions of registration: Flagswan Two Ltd Number of places (if applicable): Under 65 Over 65 80 18 23 0 0 8 8 80 39 0 24 24 0 8 The maximum number of service users who can be accommodated is :112 The maximum number of service users who can be accommodated is :112 The registered person may provide the following category of service only: Care home with nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Physical disability - Code PD (maximum number of places: 8) Dementia - Code DE (maximum number of places: 18) Dementia , over 65 years of age - Code DE(E) (maximum number of places: 39) Old Age, not falling within any other category - Code OP
Annual Service Review Page 2 of 6 (maximum number of places: 24) Learning disability - Code LD (maximum number of places: 23) The registered person may provide the following category of service only: Care home with nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Physical disability - Code PD, Dementia - Code DE, Old Age, not falling within any other category - Code OP Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Priscilla Wakefield House is a large, newly built Nursing Home with 112 places for people with dementia (including early onset dementia) and physical disabilities. The majority of places are for Older People. There are three floors, which contain different specialist units. As the home is relatively new only two floors at present are occupied. The building and environment have been built to an excellent standard and all bedrooms have en-suite facilities. There are a number of lounges and dining areas in each unit as well as outside terraces and gardens. The home has been very well designed. Priscilla Wakefield House has the equipment and facilities required to meet the needs of the people using the service. The stated aims of the home are, To help service users remain in control of their lives as far as possible and thus, to maintain their personhood through Person Centred Care. The home is situated in Tottenham, North London and although there is limited parking the home is near to local bus services and the Victoria Line Underground station. The range of fees are between five hundred and one thousand and five hundred pounds per week. 1 9 0 3 2 0 0 9 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? This annual service review included a review of information that the Commission has received since the last key inspection on 19 March 2009. We looked at all the information we have received or asked for since this inspection. This included: Notifications we have received from the service including matters required by law to be reported to the Commission Brief conversation with one staff member We also looked at the Random Inspection report dated 5 October 2009. What has this told us about the service? Priscilla Wakefield provides residential care and support to up to 112 people. The staff member we spoke to told us that there were 48 people living in the home at the time of this Annual Service Review. At the last key inspection, the service was rated as two star good. The home has continued to keep us informed of matters affecting the home through sending us statutory notifications. Because this inspection was undertaken before the normal twelve monthly Annual Quality Assurance Assessment was due to be sent to the Care Quality Commission and the Registered Manager was on annual leave, the information which informed this review was limited. We looked at the last key inspection report, the Random Inspection report by the Pharmacist Inspector on 5 October 2009 and notifications received by CQC. Notifications received mainly concerned admissions to hospital, routine incidents in the home, deaths and issues related to a safeguarding issue where the home was without GP cover for several days. This was because the homes GP withdrew services, without notice, that resulted in a gap in prescribing for the residents. As a result of this alert, the CQC Pharmacist Inspector carried out a Random Inspection visit. At this visit, the Pharmacist Inspector checked the homes medication arrangements. The Pharmacy Inspector found that all medication was available for the residents and that the home had managed to ensure continuity of cover through a disrupted period. The home also told us that they have changed pharmacists, with a local pharmacy commencing a contract in December. What are we going to do as a result of this annual service review?
Annual Service Review Page 4 of 6 Our inspection plan remains unchanged. We will do a key inspection by 18 March 2012 . However, if we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service as a result of this annual service review. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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