Please note that the information on this website is now out of date. It is planned that we will update and relaunch, but for now is of historical interest only and we suggest you visit cqc.org.uk
Inspection on 04/10/06 for Queen`s Lodge,
Also see our care home review for Queen`s Lodge, for more information
This inspection was carried out on 4th October 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The service has a group of staff who work hard in order to improve standards of care. The assessment of needs and care plans were comprehensive with detailed information. Both proprietors and the registered managers are usually available in the premises for advice and guidance to staff members and service users.
What has improved since the last inspection?
The home is awarded a major variation for dementia care for six peoples. Two members of staff have registered for NVQ level 2 training in care and the third person will be assessed by a NVQ training assessor for the admission to the training. Staff interviewed confirmed that they have attended dementia awareness and infection control training since the last inspection.
What the care home could do better:
The registered manager is required to seek advice for two service users placing authority to manage their finances in accordance with Regulation. The registered manager must ensure that 50% of care staff complete their NVQ level two qualifications in care as required by National Minimum Standards (NMS). The management must provide staff training on Mental Health awareness as the home currently accommodates four elderly service users with mental health issues. The management must ensure that all smoking alarms are in working condition at all times.