Inspection on 08/07/09 for Rathbone Centre, The
Also see our care home review for Rathbone Centre, The for more information
This inspection was carried out on 8th July 2009.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Rathbone Centre, The The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mary Magee Date of this annual service review: 1 3 0 7 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 8 Chatsworth Way West Norwood London SE27 9HR 0208-670-4039 02086559568 a.preston@rathbonesociety.org.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Lambeth Elfrida Rathbone Society Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care Home Only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Rathbone is a care home registered to provide care and support for six young adults with learning disabilities. It is owned and managed by the Lambeth Elfrida Rathbone Society, a registered charity. The home is accommodated in a large detached Edwardian house with lots of character and set in a leafy area of South East London. It is conveniently situated and close to public transport and the local shopping area of West Norwood. A mature well maintained garden is located at the rear. Charges for services are £ 852.29 per week. No changes Annual Service Review Page 2 of 5 Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the annual quality assurance assessment that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by three people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service. The previous key inspection. We three met service users while on site, we received comments from three care managers by telephone. What has this told us about the service? The home still proides an excellent service, and that they know what further improvements they need to make. The views of care managers also were positive on the service delivery. Staff we are told works with individuals to enable them live meaningful lives, the service is particularly good at supporting people to develop skills and manage risks appropriately. While visiting the service to review the Outreach service we met with three people living at the care home. People living in the home tell us that they are happy there. They are particularly pleased with the support they get and activities they are able to do. Persons that have difficulty and challenging behaviour find that the home has support staff that are experienced in responding to challenging situations. The home is good at making all the necessary and relevant notifications. It continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. Local authority social workers find that the communication with the home is good, they are kept informed on the welfare of each person using the service. They work well with us and relevant health and social care professionals, and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We plan a key inspection by the middle of January 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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