Random inspection report
Care homes for adults (18-65 years)
Name: Address: Skills for Living 1, Greenmoor Rd Burbage Leicester LE10 2LS three star excellent service 30/01/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Ruth Wood Date: 0 1 1 0 2 0 0 9 Information about the care home
Name of care home: Address: Skills for Living 1, Greenmoor Rd Burbage Leicester LE10 2LS 01455615061 01455617325 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Skills for Living Ltd care home 2 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 2 The maximum number of service users who can be accommodated is 2. The registered person may provide the following category of service only: Care Home Code PC to service users of the following gender: Female whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Date of last inspection Brief description of the care home I Greenmoor Road is a small care home for two people with learning disabilities. The home is a bungalow and this supports people who have additional physical needs as well as a learning disability. The home has two bedrooms, a lounge, and a kitchen/dining room. The people living in the home share a bathroom. The home also has a nice sized back garden. The home is in Burbage, near Hinckley. Shops and leisure facilities are nearby, and people living in the home can either use public transport, or use the organisations own transport to help them get to the places they
Care Homes for Adults (18-65 years) Page 2 of 8 3 0 0 1 2 0 0 9 Brief description of the care home wish to go to. Fees are based on the local authority rate. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The Commission received an anonymous complaint about this service, alleging that a staff member was allowed to work on their own at the home, without proper recruitment checks first being made. Specifically we were told that references had not been sought, their name had not been checked against the vulnerable adults register and a Criminal Records Bureau check had not been obtained. The person in question had previously completed a work placement at Skills For Living as part of their nurse training and was therefore known to the registered providers of the organisation. They had not worked at Greenmoor Road during this placement. Additionally the complainant alleged that fire doors within the home were routinely wedged open and cleaning products were not stored securely. We visited Greenmoor Road on 01 October 2009 at 11:10am. We observed that the fire doors to the lounge and the kitchen were wedged open. We also observed that not all cleaning products had been stored away securely. At present there is only one person living at Greenmoor Road and they receive one to one support at all times. We examined the rota and noted that the staff member alleged to have worked at the home was documented as having worked one shift with another staff member and one shift alone. The staff member on duty confirmed that these shifts had been worked as documented on the rota. The staff member informed us that all recruitment records were kept at the Skills for Living Head Office in Hinckley. We arrived at the the Head Office in Hinckley and spoke to one of the registered providers. They confirmed that the staff member had worked the shifts documented on the rota and that they had done this before written references or a Criminal Records Bureau (CRB) check had been obtained and before the persons name had been checked against the vulnerable adults register. Some recruitment information had been completed for the person. A CRB application had been competed and the person had made a declaration of criminal offences. A health questionnaire had been completed and evidence of identity had been taken. An induction booklet had been signed by the staff member to say that it had been read, as had a document outlining the companys policy on confidentiality. An interview record form had also been completed. We made an immediate requirement that the registered person must ensure that no person works in the care home until the necessary recruitment documents, outlined in the Care Home Regulations have been obtained. We also asked the registered person to give us a written explanation as to why the staff member was allowed to work without direct supervision and without recruitment information being obtained. During our discussions with the registered provider at Skills for Living we also informed her that fire doors were being wedged open and that all cleaning products were not stored securely. What the care home does well:
Care Homes for Adults (18-65 years) Page 4 of 8 The registered providers responded immediately and thoroughly to our concerns, acknowledging that they had not followed Care Homes Regulations with regards to the employment of this person. Amendments have been made to procedures to ensure that the registered providers are personally involved in all staff recruitment and take direct responsibility for ensuring that recruitment checks are made, including Criminal Records Bureau checks and checks against the vulnerable adults register. The company have also recently designated a Human Resources Manager to carry out all staff inductions. The registered provider has also informed us that fire doors are no longer wedged open and that staff have been reminded to ensure that all cleaning products are stored securely. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
