Latest Inspection
This is the latest available inspection report for this service, carried out on 26th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Skills for Living.
Annual service review
Name of Service: Skills for Living The quality rating for this care home is: The rating was made on: three star excellent service 3 0 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ruth Wood Date of this annual service review: 2 2 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 1, Greenmoor Rd Burbage Leicester LE10 2LS 01455615061 01455617325 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Skills for Living Ltd Number of places (if applicable): Under 65 Over 65 2 0 The maximum number of service users who can be accommodated is 2. The registered person may provide the following category of service only: Care Home Code PC to service users of the following gender: Female whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service I Greenmoor Road is a small care home for two people with learning disabilities. The home is a bungalow and this supports people who have additional physical needs as well as a learning disability. The home has two bedrooms, a lounge, and a kitchen/dining room. The people living in the home share a bathroom. The home also has a nice sized back garden. The home is in Burbage, near Hinckley. Shops and leisure facilities are nearby, and people living in the home can either use public transport, or use the organisations own transport to help them get to the places they wish to go to.
Annual Service Review Page 2 of 6 3 0 0 1 2 0 0 9 Fees are based on the local authority rate. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the previous Key Inspection Report and information that we have received or asked for from the service since the last Key Inspection. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. We sent out surveys to health professionals, one relative and five staff members. We received responses from two staff members and the information from these is included in this report. Information about significant events in relation to people living in the home, which the registered manager (following their responsibilities under the Care Homes Regulations) inform the Commission of. These are called Notifications. A random inspection of the service made on 01/10/09 in response to a complaint made directly to the Commission about the implementation of aspects of the services recruitment process. What has this told us about the service? The Annual Quality Assurance Assessment was returned on time and completed to a high standard. It gave us lots of useful information about the way that the service is meeting peoples needs. Particular attention is paid to effective communication within the service and people living there have communication passports and are assessed by Speech and Language Therapists who recommend to staff the optimum ways to communicate with people. Staff receive specific training about different communication techniques to use with people, such as using objects of reference. The two staff who responded to our survey were very positive about the training and support that they receive to do their job, Skills for Living are a good company to work for, they have very high standards of care and training. All the staff are professional and well-trained. Both staff said that they were always given up to date information about the needs of the people they support and that there are always enough staff on duty to meet peoples individual needs. The service responded promptly and thoroughly to concerns raised about aspects of the recruitment process; this response has included the designation of a Human Resources Manager within Skills for Living. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 30/01/12. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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