Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: St Margarets 22 Aldermans Drive Peterborough PE3 6AR The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Lesley Richardson Date: 0 7 0 1 2 0 0 9 Information about the care home
Name of care home: Address: St Margarets 22 Aldermans Drive Peterborough PE3 6AR 01733567961 F/P01733567961 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Mr Riaz Mawani,Mrs Sayida Mawani care home 16 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 dementia learning disability old age, not falling within any other category 0 0 0 Over 65 4 1 16 Conditions of registration: The four places for service users with dementia (DE(E)) are for four named individuals The one place for LD(E) is for one named individual Date of last inspection Brief description of the care home St Margarets is situated in a predominantly residential area of the city of Peterborough near to Peterborough District Hospital. The home is close to local shops and transport routes. St Margarets is a three story, semi-detached property that has been adapted from a family residence for use as a residential care home for older people and one service user with learning difficulties. A stair lift serves the three floors. The home was built in approximately 1920. The home has successfully created a homely atmosphere, an objective that is aspired for in their Statement of Purpose. Fees Care Homes for Older People
Page 2 of 8 charged at the time of this inspection were between 320 and 420 pounds per week. CSCI reports are available at the home and one was placed on a table near the entrance. Care Homes for Older People Page 3 of 8 What we found:
Action has been taken by the manager to resolve the issues that were found during a previous visit, although not all of these have been completed. New fire doors have been purchased for the bedroom door identified at the previous visit and another external fire door. New glass window panes have also been purchased for two cracked windows on the first floor landing. These have not yet been fitted as the home is waiting for the workman to return from leave. Thermostat mixer valves have been placed on all sinks, making sure the hot water temperature does not go above 43 degrees centigrade. However, two radiators on the 2nd floor landing are not covered and were too hot to keep our hands on when we touched them. We did not see any cleaning chemicals around the home. A lockable cupboard has been made available on the first floor to store all of these products. Commode pots that are being cleaned are also stored in this cupboard. We found most of these stored in this room with the door locked. However, there were 2 pots with a pink liquid inside in a second floor bathroom. The damp area below the window in the second floor bathroom is still there. However, the manager told us that 2 building companies have been contacted to find the cause of this and repair it. Both companies have told her any repair should wait until a warmer season and change of weather. Arrangements have been made for this to happen. Although cleaning chemicals are no longer kept in the laundry, the tumble dryer was plugged into an 4 point electrical extension lead resting on the draining board. The washing machine hose was hanging over the front edge of the sink and kept in place with plastic ties attached to the cold water tap. The manager said there had been a problem with the drains outside the property when liquid was flushed through with force, which happened when the washing machine hose was attached to the drain pipe. Arrangments have been made to resolve this issue. There was a sample in a specimen bottle on the counter next to the sink. A plastic crate of toiletries and prescribed cremes and lotions was stored on the top of a bathroom cupboard on the first floor of the home. Two of the prescribed cremes are cosmetic, the prescribed lotion is medicinal. This must be securely stored. None of the toiletries had peoples names written on them and one of the prescribed cremes had the prescription label partially removed. We spoke to a staff member who could not say who the toiletries belong to. It is possible, therefore, that they are for communal use, which is not acceptable practice. What the care home does well:
Staff at the home have carried out an assessment of other doors and windows, than only those found at the previous visit. Other defects have been found and action taken to replace the items. Care Homes for Older People Page 4 of 8 A dedicated and secure space has been made available for potentially dangerous chemicals to be stored. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action 1 7 15(1) Individual plans must show how the person they relate to is involved and what the planned outcome is, and show where changing needs are included, to ensure individual?s needs are met. 31/10/2008 Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 25 13 Radiators must be covered or 15/02/2009 have a guaranteed low temperature surface. So that all parts of the home are free from hazards and unnecessary risks are eliminated. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations 1 38 Electrical equipment should not be plugged into extension leads with exposed sockets resting on areas next to water. Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
