Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: Stockwell Grange Residential Care Home Stockwell End Tettenhall Wolverhampton West Midlands WV6 9PH one star adequate service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Karen Powell Date: 2 3 0 3 2 0 0 9 Information about the care home
Name of care home: Address: Stockwell Grange Residential Care Home Stockwell End Tettenhall Wolverhampton West Midlands WV6 9PH 01902751657 01902752353 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Mr Arjan Bhoja Odedra,Mr Vijay Odedra,Daljit Takhar,Jasvinder Takhar,Mrs Shanta Odedra Name of registered manager (if applicable) Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 23 Number of places (if applicable): Under 65 Over 65 23 23 dementia old age, not falling within any other category Conditions of registration: 0 0 The maximum number of service users who can be accommodated is: 23 The registered person may provide the following category of service only: Care Home Only (Code PC) to service users of the following gender: both- whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (OP) (23) Dementia (DE) (23) Date of last inspection Care Homes for Older People Page 2 of 10 Brief description of the care home Stockwell Grange formally Greystones provides accommodation and personal care for 19 people over the age of 60 years old. The lounge and dining areas are homely and comfortable. There are two double bedroom with the remaining all single occupancy and 10 rooms have en-suite facilities. They are all well decorated with many items belonging to service users. The home overlooks Tettenhall golf course and is situated in a private road approximately a half mile from Tettenhall village where there is a good range of small shops and a bus service to the city centre The home provides short stay and introductory stays when the home has a vacancy. Care Homes for Older People Page 3 of 10 What we found:
This service was dormant on the date we wrote this report. Dormant means that it is not providing a service to people. This was because it was temporarily not providing a service because it was closed for refurbishment. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 10 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 7 17 (Schedule3) The Registered Provider must 30/06/2007 ensure that all service users must have their photographs on their care plans/files. The Registered Provider must 30/06/2007 ensure that the mobile medication trolley stored in the Manager?s office must be made safe and secure. 2 9 13 & 18 3 12 15,16 & 17 The Registered Provider must 30/06/2007 ensure that the service users are provided with a range of social and leisure activities both indoor and outdoor of the Home. The activities must be varied in range and appropriate, and in accordance with the service users? choice, preference and capacities; and records are maintained of all activities enjoyed by the service users and must also be incorporated into the individual service users? care plans. 4 18 13 The Registered Provider must 30/06/2007 ensure that all staff receives formal training on protection
Page 5 of 10 Care Homes for Older People Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action of vulnerable adults from all forms of abuse. 5 19 23 The Registered Provider must 30/06/2007 ensure that the bathroom on the first floor is refurbished and made fully operational; the ceiling in the conservatory is repaired; extractor fan, dishwasher, cracked floor tiles, and a broken fly screen to the backdoor in the kitchen are appropriately repaired/replaced; and all the recommendations contained in the recent inspection reports of the Environmental Health Officer and the Fire Safety Officer must be implemented appropriately. 6 27 18 The Registered Provider must 30/06/2007 make appropriate arrangements to provide adequate cleaning cover for seven days a week, catering cover at teatime in the evenings and adequate care staff cover throughout the week. 7 29 17 (Schedule 2) & 19 The Registered Provider must 30/06/2007 ensure that two written references are obtained before appointing a new member of staff, and those Care Homes for Older People Page 6 of 10 Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action existing members of staff, who are without two appropriate references on their files; and that all staff files must have their current photographs and/or copies of their birth certificates as a form of identity. 8 30 18 The Registered Provider must 30/06/2007 ensure that the home provides an induction programme for new members of staff, which meets the Skills for Care standards. 9 30 18 The Registered Provider must 31/07/2007 ensure that those members of staff who as yet have not received training on safe working practice topics must do so. 10 31 8 The Registered Provider must 30/06/2007 ensure that an application is brought forward to register the Acting Care Manager with the CSCI as a registered manager as a matter of priority. 11 33 26 The Registered Provider must 30/06/2007 ensure that a copy of the monthly reports of Regulation 26 visits to the Care Homes for Older People Page 7 of 10 Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action care home are recorded, appropriate action taken on any defects/deficiencies, and kept in the home and made available for inspection by the CSCI. 12 38 23 (4A) The Registered Provider must 30/06/2007 ensure that the fire alarm system is tested on a weekly basis and all records of tests appropriately maintained and any defects identified must be rectified. The fire doors to both of the lounges must close to their rebate. Care Homes for Older People Page 8 of 10 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 9 of 10 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 or Textphone: or Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 10 of 10 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!