Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: The Beeches West Harling Road East Harling Norwich Norfolk NR16 2NP The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it We give a quality rating following a full assessment of the service We call this a ‘key’ inspection This is a report of a random inspection of this care home A random inspection is a short, focussed inspection Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report Lead inspector: Lella Hudson Date: 2 6 1 1 2 0 0 8 Information about the care home
Name of care home: Address: The Beeches West Harling Road East Harling Norwich Norfolk NR16 2NP 01953717584 01953717886 beeches03@aol com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: The Beeches (East Harling) Ltd care home 44 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 dementia 44 Over 65 0 Conditions of registration: The home can accommodate one named person, male, under the age of 65 years and with dementia, until such time as the person reaches 65 years of age or is no longer living at the home Date of last inspection Brief description of the care home The Beeches is a care home providing personal care and accommodation for 44 older people who have dementia The home is owned by The Beeches (East Harling) Limited and is located in the village of East Harling and close to local amenities such as shops and pubs The home consists of a two-storey, converted house that is set in its own grounds There are four shared rooms, the remainder being single rooms All rooms have en-suite toilets, washbasins and showers or baths The majority of rooms are on the ground floor There are enclosed courtyards and a private garden to the rear and side of the Home Care Homes for Older People Page 2 of 6 What we found:
This unannounced visit was carried out on the 26th November 2008 as a result of a resident having gone missing from the Home on the 17th November 2008 During the visit we looked around the Home, looked at some records and spoke to the Manager and to one of the members of staff The Manager told us that the external doors have keypad locks on We saw that keypad locks are present on the majority of the doors The conservatory door was locked with a key and the Manager said that this key was kept in the key cupboard At least one of the fire doors has no opening on the inside and the Manager said that this opens automatically if the fire alarm is activated The Manager said that there are window restrictors on the first floor windows but not on the ground floor windows The lounge windows are positioned almost to the ground to enable residents to have good views into the garden The windows in the bedrooms and corridor are of a similar design but are not situated as low The garden has a high brick wall around the majority of it with a lower metal fence and gate alongside the driveway to the Home There are no gates on the driveway We looked at the staffing rota and saw that there were three staff on duty on the night of the 17th November 2008 This confirms the information provided by the Manager We also looked at a selection of staffing records Three of the staff files that we looked at show that staff started work at the Home prior to appropriate Criminal Records Bureau checks having been received Also, records show that there was only one reference on file for one of the staff All of these staff had started work at the Home between 2002 and 2004 What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2 Care Homes for Older People Page 3 of 6 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection They may not have been looked at during this inspection, as a random inspection is short and focussed The registered person must take the necessary action to comply with these requirements within the timescales set No Standard Regulation Requirement Timescale for action Care Homes for Older People Page 4 of 6 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home The registered person had to meet these within 48 hours No Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards The registered person(s) must do this within the timescales we have set No Standard Regulation Requirement Timescale for action 1 29 19 It is required that 19/12/2008 appropriate recruitment procedures are followed prior to staff starting work at the Home This is to ensure that people do not work at the Home who are not suitable to do so Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000 Copies of the National Minimum Standards –Care Homes for Older People can be found at www dh gov uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN Tel: 0870 600 5522 Online ordering from the Stationery Office is also available: www tso co uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci gsi gov uk Web: www csci org uk We want people to be able to access this information If you would like a summary in a different format or language please contact our helpline or go to our website Copyright © (2008) Commission for Social Care Inspection (CSCI) This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified Care Homes for Older People Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
