Inspection on 10/05/05 for Thorndene
Also see our care home review for Thorndene for more information
This inspection was carried out on 10th May 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Excellent. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home is well run and provides a supportive and homely environment in which the residents are encouraged to maximise their independence and develop new skills. It is proactive and innovative in the way it meets the needs of the residents and organises training and development for staff. It provides exemplary person centred care. In particular, the way medication is managed and linked to nutrition and skin care. The way in which activities are assessed and provided is in line with best practice. The Home provides excellent support for families and enables the residents to maintain appropriate links with their families and friends. The internal long-term planning and quality assurance systems are excellent. The Home monitors the health needs of the residents very well and places a strong emphasis on health promotion. The way in which it promotes exercise, healthy diets, self fulfilment and spiritual well-being are exemplary.
What has improved since the last inspection?
Although the Home already managed medication and nutrition well, since the last inspection there have been further improvements in this area. Residents have detailed nutritional assessments and individual eating plans to maximise nutritional benefits. Further systems have been put in place to minimise the risk of error when dealing with medication. In particular additional recoding systems have been introduced for nutritional supplements and "over the counter" medicines. The systems for staff training and development have further improved to ensure that training is specifically linked to the identified needs of the residents, national and local policies, current best practice and staff needs as identified at supervision. The Home has taken external advise in respect of staff supervision and has now instigated a more structured system for one-to-one supervision. In addition, improved on-shift supervision is about to be introduced. A befriending scheme has been introduced for those residents who no longer have close familiy or whose families are too far away to visit frequently. A joint learning group has been set up to involve families and friends in gaining a better understanding of specific conditions such as autism. The Friends of Thorndene support group has now achieved charity status.
What the care home could do better:
The Home should be more zealous in pursuing adequate funding for residents with more complex needs.