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Inspection on 09/10/06 for West House Residential Home
Also see our care home review for West House Residential Home for more information
This inspection was carried out on 9th October 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Prospective residents and their relatives are given the opportunity to visit the home prior to moving in. The visit gives relatives the opportunity to speak with the staff at the home as well as have a look around the home. It also helps residents and their relatives decide whether or not this is the right home for them. The atmosphere at the home is relaxed and friendly. Relatives are made to feel welcome. Residents were seen walking around the home freely without any restrictions placed upon them. Residents spoken with said they enjoyed their meals. The meal served on the day of the inspection looked appetising and was nicely presented.
What has improved since the last inspection?
The majority of staff have received adult protection training in response to requirements made in the last inspection report. Better facilities for the laundry staff have been implemented. Fire drills are now taking place more frequently and staff have received the fire training they required.
What the care home could do better:
More emphasis must be made in including resident`s social care needs as part of their care plan. There are a number of areas within the home in need of redecoration. New staff must receive their induction training within the first 12 weeks of their employment. All staff should receive mandatory training with regular updates to help them look after vulnerable people.