Inspecting for better lives Random inspection report
Care homes for adults (18-65 years)
Name: Address: Woodcote Five Ashes Mayfield East Sussex TN20 6JJ The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Alexis Reilly Date: 1 3 1 1 2 0 0 8 Information about the care home
Name of care home: Address: Woodcote Five Ashes Mayfield East Sussex TN20 6JJ 01825830130 Telephone number: Fax number: Email address: Provider web address: ridgewoodcareser@aol.com Name of registered provider(s): Type of registration: Number of places registered: Ridgewood Care Services care home 6 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 learning disability 6 Over 65 0 Conditions of registration: Date of last inspection Brief description of the care home Woodcote is a care home, which provides personal care and accommodation for up to 6 younger adults with learning disabilities. It was opened in January 2007. The home is owned and run by Ridgewood Care Services who have a well-established sister home for learning disabilities in Uckfield, East Sussex. It is a detached property with accommodation on two floors. Accommodation is provided in 6 single bedrooms all of which have an ensuite facility, either a bath or a shower. There is a large lounge, spacious kitchen a dining room and a well-maintained, secure patio area and large gardens to the rear of the property. The home is well decorated and maintained throughout and has a friendly and homely atmosphere. The home employs a Registered Manager, a deputy manager and a team of care staff, all of whom work a rota, which includes one person working at night on waking duty. A further senior staff member is available on call if needed. The home provides personal care and support to residents who are funded by Social Services. The homes minimum fee as of April 2007 Care Homes for Adults (18-65 years)
Page 2 of 7 is £1200.00 per person per week. Additional costs are charged for hairdressing £6-8 some toiletries (£variable) and holidays (£variable). Prospective residents and their relatives are provided with written information regarding the services and facilities provided at the home prior to admission. A copy of the homes most recent inspection report is available on request from the home. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
This inspection began at 9.45am and finished at 12.00 mid day. This was a random inspection to monitor if the home was still providing good outcomes for service users. There had also been a number of complaints received in relation to the noise levels of residents in the home, and an allegation with regard to the care practices in the home. This was referred and investigated under East Sussex Safeguarding Vulnerable Adults Procedure. The outcome of the complaints and the Adult protection investigation was that service users receive a good level of care in the home and are not at risk. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations 1 21 That policies and procedures for ageing, death and dying are developed. Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
