Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: Wynfield House 115 Newton Drive Blackpool Lancashire FY3 8LZ The quality rating for this care home is: The rating was made on: zero star poor service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jacqueline Riley Date: 2 1 1 0 2 0 0 8 Information about the care home
Name of care home: Address: Wynfield House 115 Newton Drive Blackpool Lancashire FY3 8LZ 01253392183 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Blackpool & Fylde Society For The Deaf care home 19 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 sensory impairment 19 Over 65 0 Conditions of registration: The home is registered for a maximum of 19 service users to include: *up to 19 service users in the category of SI (Sensory Impairment) Date of last inspection Brief description of the care home Wynfield House is registered under the Care Standards Act 2000, to offer accommodation and personal care to up to 19 adults with a sensory impairment. The accommodation consists of 7 twin bedrooms and 5 rooms for single occupancy. There are 2 lounges on the ground floor and a dining room. A passenger lift operates between the ground and first floor. The home is relatively close to local amenities and facilities with good transport links. In appearance the premises blend in with the neighbourhood. There are spacious gardens to the rear of the property that are well maintained, some of the residents like to help in the gardening activities. The home has a Statement of Purpose and Service User Guide providing information about the care provided, the qualifications and experience of the owners and staff and the Care Homes for Older People
Page 2 of 8 services residents can expect if they choose to live at the home. The current fees per week are £367.78 Care Homes for Older People Page 3 of 8 What we found:
We visited the home and spoke to the registered manager about this random inspection. We looked at how the home has improved following requirements made during an inspection on 22nd July 2008. The main areas of concern were offensive odours from a first floor room, a heating system which was in poor condition, lack of references for staff working at the home, poor records of staff induction, lack of current service certificates for electric, gas and fire systems, and poor quality monitoring of the service. We found there has been improvement in how offensive odours are managed by installing a neutralizer, and managing residents continence issues more thoroughly. There has been a new central heating boiler and system fitted so that the heating system is working to safe set temperatures and the home was found to be warm and comfortable during the visit. Residents are able to control the temperatures in their rooms so that they meet their personal needs. Residents seen and spoken to were comfortable in the environment. We spoke to the manager about checking staff references. We were told there have been no new staff working in the home since the previous inspection, however we were told they will now ask for three references one of which will be from the most recent employment and they will be verified before the applicant is accepted to work at the home for the protection of residents. We looked at how the home has improved its induction records for staff. We saw there is a new format based upon skills for care, which records the competences of the member of staff. It covers all aspects of care and there is the opportunity to provide additional information as to the competence of the staff member with room for further discussion about personal development. This provides a clear picture of the competences of individual staff members and can be used as a training development tool. Work has commenced on the electrical systems in the home so that it is updated and safe. Work has been completed for appliance testing and a certificate of completion was seen. Work on completion of the hard wire system is due in the next few weeks. We saw a gas service certificate which was completed on 5th September 2008 and in addition the fire and emergency lighting systems are now serviced and up to date for the safety and welfare of people who use the service. The way the home manages its quality assurance systems has been reviewed. We found there are questionnaires given to residents or advocates on a regular basis. Ones seen were completed in August 2008 and were currently being audited. Monthly resident and staff meetings help the management team base their decisions on the development of the service by comments received. Care Homes for Older People Page 4 of 8 What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action 1 7 All residents should have their care plans reviewed at least once a month to update any changes and reflect their changing needs 23(2)(b) 31/08/2008 2 38 There must be evidence of 31/08/2008 the Gas system being serviced within the stated timescale of the most recent certificate so that it is safe for the health safety and protection of all users of the service. Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations 1 30 The development of the induction record should continue and include evidence of how the member of staff is meeting the competences, and that the member of staff is contributing to the development of the record. The quality assurance plan should be developed further so that it shows the decison making processes are determined by the comments made from surveys and other sources for the development of the service. 2 33 Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
