Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd May 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 1 The Slieve.
Annual service review
Name of Service: 1 The Slieve The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Kerry Coulter Date of this annual service review: 2 2 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 1 The Slieve Handsworth Wood Birmingham West Midlands B20 2NR 01215154350 Telephone number: Fax number: Email address: Provider web address:
www.CareTech-uk.com Lonsdale (Midlands) Limited Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users to be accommodated is 5. The registered person may provide the following category of service only; Care Home Only (Code PC) To service users of the following gender Female Whose primary care needs on admission to the home are within the following categories: Learning Disability (LD) 5 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 1 The Slieve is a bungalow in a residential area of Handsworth Wood. Local shops are nearby. The One Stop shopping centre in Perry Barr is within a short distance from the home. There are five single bedrooms, a large lounge, dining room/kitchen, and adapted bathing and showering facilities. The home has parking spaces to the front of the property and ramped access is provided. To the rear of the premises is a large enclosed garden, again with ramped access. The garden affords a great deal of privacy for service users and is planted with mature shrubs, trees and rockery area. The
Annual Service Review Page 2 of 6 None. accommodation provides a service to four women with learning disabilities and currently has one vacancy. Copies of our reports are available in the home on request. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was completed and sent to us by the service. Completion of the AQAA is a legal requirement and it enables the service to undertake a self-assessment, which focuses on how well outcomes are being met for people using the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Information about any complaints or safeguarding incidents we received. The previous key inspection findings. We sent surveys to six health professionals but did not have any completed surveys returned to us. Three surveys were sent to people who lived at the home and two of these were returned to us. Six surveys were sent to and received from staff at the home. What has this told us about the service? People who live at the home told us that they make decisions about what they do each day, that they know who to speak to if they are unhappy, staff treat them well and the home is always fresh and clean. Staff told us that they knew what to do if someone had any concerns about the home. All staff said pre employment checks are done. They said their induction either covered things very well or mostly. All said they get relevant training, although one commented that the home could provide more training. Staff told us they get support from the manager either regularly or often. Four staff said there are always enough staff on duty, two said there are usually enough staff. We have not received any complaints about this home since the key inspection. There has been one safeguarding investigation led by social services with regards to healthcare. This did not find any evidence that the home had acted inappropriately and has been closed. The manager completed and returned the AQAA to us within the required timescale and it provided us with information about the outcomes for people using the service. They told us that improvements they had made in the last twelve months included: Service user guide has been updated to include current charges for the home. The home has improved in terms of the documentation that is now in place, we now use service user-friendly documents. Implemented Health Action Plans which are tailored to meet each individuals needs. We have made sure that safeguarding is constantly on Annual Service Review Page 4 of 6 the staff agenda through supervision and staff meetings. The home has recently been decorated and most of the service users now have new furniture. The landlords now carry out three monthly health and safety visits. The AQAA tells us that improvements planned for the next twelve months include: People who live at the home are to have an input into the design of the Caretech website. Improve on activities planning, source information in regards to college and day centres. New carpets to be fitted throughout through out the home. More staff to have training in the Mental Capacity Act and to achieve 80 staff trained in NVQ 3. The AQAA tells us equality and diversity is promoted at the service with all people using the service. They told us: All staff have had training in equality and diversity. The staff team is from a culturally diverse background and ages range from late twenties to sixty plus, thus bringing a wealth of experiences and knowledge to the home. Religious needs of people are incorporated into their individual support plans, and each person is supported to attend religious services as they wish. There is approximately thirty years age difference between the youngest and the eldest resident, but the different characteristics of the ladies blend well making this a homely environment where race, disability, gender, age, religious believes and sexual orientation are accepted. At the last inspection people were having their health and personal care needs met. The AQAA tells us that people continue to have regular health checks. They told us: Each person is provided with a person centred health action plan which looks at all aspects of their health care, and is where records of GP appointments, Dental, Psychiatrist, Optician, Dietician and weight clinics records can be found. The home told us they listen to peoples views by: On a weekly basis people have a 1-1 talk time, this meeting gives people the opportunity to express their wishes, opinions and any issues positive or negative that they wish to discuss. At the Slieve we undertake meetings on a monthly basis this is in a group forum and usually allows ideas to be shared and stimulated amongst the group. Here the ladies have the opportunity to plan social events, talk about any ideas they have, plan special events and discuss any issues they have about the home and its decor. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 03/06/2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
