Latest Inspection
This is the latest available inspection report for this service, carried out on 8th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 14 Churchfields.
Annual service review
Name of Service: 14 Churchfields The quality rating for this care home is: The rating was made on: two star good service 1 7 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alan Buttery Date of this annual service review: 0 1 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 14 Churchfields Hethersett Norwich Norfolk NR9 3AF 01603812082 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr Michael Cammack,Mrs Brenda Cammack Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accommodated is 3 The registered person may provide the following categories of service only: Care Home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Learning Disability - Code LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 14 Churchfields is a modern detached, four bedroomed family house, located in a residential area on the outskirts of Hethersett. The home is registered to provide accommodation for three people with a learning disability who wish to live in a family type setting. There are local community and social facilities nearby that are easily accessible. The current cost per week is £367.00. 1 7 0 2 2 0 0 9 Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The AQAA was returned to us in good time, and contained comprehensive information about the facilities and service provided to those living in the home. It provided information about the home, and details of staffing including training, changes that have been made in the home, and planned changes for the future. It also demonstrated how the service takes the views of the people living in the home into account in the decisions made, and involves them in everyday family life. They ensure that they listen to what the residents are telling them, and adapt as necessary, ensuring that any changing needs are identified and met. The AQAA indicates that the service has an admissions procedure in place, but has not had any changes in those living in the home, and does not envisage any changes in the coming year. Individual care plans are in place for everyone living in the home are centred on the person. The include details about the persons social background as well as likes and dislikes. The service continues to offer long term residential care to three people, funded by Norfolk County Council. People who live in the home have access to a range of activities on a daily basis, both within the home and in the local community and we were told in the AQAA about the activities they arrange, both work and leisure related and including annual foreign holidays, local trips to the pub and shopping and other more structured day services. The AQAA showed that there have been no concerns complaints or safeguarding issues had in the past year, and confirmed that procedures remain in place should any issues arise. The service is provided by the owner and family, and no staff are employed, procedures are in place and appropriate checks would be made should this situation change. Annual Service Review Page 4 of 6 The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 28th September 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
