Latest Inspection
This is the latest available inspection report for this service, carried out on 6th August 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 16 Hawthorn Crescent.
Annual service review
Name of Service: 16 Hawthorn Crescent The quality rating for this care home is: The rating was made on: two star good service 2 8 0 8 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Annie Taggart Date of this annual service review: 0 6 0 8 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 16 Hawthorn Crescent Worthing West Sussex BN14 9LU 01903202790 01903821868 rosie_lis@talk21.com www.caremanagementgroup.com Care Management Group Ltd Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Conditions of registration: Category(ies) : learning disability Conditions of registration: The maximum number of service users to be accommodated is 4. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 16 Hawthorn Crescent is a care home that is registered to provide care for four adults with learning disabilities between the ages of 18 and 65. The Registered Provider is Care Management Group Ltd. The Registered Manager is Rosemary Lis. The home is a semi-detached property, situated in a quiet residential street, just outside Worthing town centre. There is easy access to all community facilities, including local rail and
Annual Service Review Page 2 of 6 Number of places (if applicable): Under 65 Over 65 4 0 2 8 0 8 2 0 0 8 bus stations. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information that we have received or asked for since the last key inspection or annual service review and this included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for the people using the service. Information that we have about how the service has managed any complaints. What the service has told us about the things that have happened in the service, these are called notifications. The previous key inspection report. Surveys from service users and other people involved with the home. What has this told us about the service? This Annual Service Review (ASR) was completed on 6th August 2009 and from the information that we have received, we have not changed out opinion about the quality of care being provided in the home. At the last key inspection visit, which was carried out on 28/08/08, we found that people had their needs assessed and recorded in a plan of care and people were having their healthcare needs met. There was a wide variety of activities available and people were being supported by a well trained and well supported staff team. The AQAA was completed by the manager of the home and returned to the Commission within the given timescales and it contained very clear information about the home. In the AQAA we are told that assessments of need are carried out for new service users and that person centred care plans are completed with input from families and other professionals. We are told that people have access to good physical and emotional healthcare support and that they have the aids and adaptations they need to support their independence. We are told that people are supported with individual lifestyles choices and that they are part of their local community. The manager tells us that recently the staff team have been researching diversity issues such as religious beliefs and ethnicity and they have been supporting people to celebrate various religious festivals. We are told that complaints and concerns are recorded and acted upon, that three complaints have been investigated, with none being upheld. The AQAA tells us that there are sufficient numbers of staff to meet the needs of the Annual Service Review Page 4 of 6 people living in the home and that the staff team have a diverse mix of skills and experience. Of twelve staff, nine have NVQ at level 2 or above and the manager is completing the Registered Managers Award. In returned surveys, people tell us that they are happy living in the home and a comment in a health care professionals surveys said, The home creates a pleasant home atmosphere, generally there is a stable staff team and they know the clients and their need quite well. Improvements could be made by staff training in postural management and in its importance to this client group. Surveys from four service users told us that they were happy living in the home and comments from staff surveys included, the manager runs a person centred led home, there is development for clients and for staff and people are given choice and opportunities for development. An area that could be improved on, that was identified in surveys was that more space provided in the environment would be beneficial to service users. The home continues to let us know the things that have happened since the last key inspection and have shown us that they manage issues well. They work well with us and have shown us that the service continues to provide good outcomes for the people to use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will carry out a key inspection by 28/08/2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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