Latest Inspection
This is the latest available inspection report for this service, carried out on 12th June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 18 Aqueduct Road.
Annual service review
Name of Service: 18 Aqueduct Road The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Preston Date of this annual service review: 1 2 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 18 Aqueduct Road Shirley Solihull West Midlands B90 1BT 01214743197 Telephone number: Fax number: Email address: Provider web address:
www.robinia.co.uk The Robinia Group PLC Name of registered provider(s): Name of registered manager (if applicable) Mr Nigel Ward Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 2 0 The maximum number of service users who can be accommodated is: 2 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 2 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The service at Aqueduct Road consists of a domestic four-bedroom house located in a residential area of Shirley, Solihull. It is registered to accommodate two people who have a learning disability. The current residents also have a diagnosis of autism. The property is within walking distance of a local park and other community facilities in the
Annual Service Review Page 2 of 6 locality. Solihull Town Centre is accessible by bus as is Birmingham City Centre. Shirley Railway Station is a ten-minute walk from the Home. The premises consist of two single bedrooms one of which has an en-suite bathroom. There is a bathroom on the first floor with a toilet and a toilet is available on the ground floor that is shared on a communal basis. The home has a communal lounge, dining room, kitchen and sensory room. Upstairs is an office/staff sleep in room. Within the house but accessed separately is the managers office. There is a rear garden where a wooden decking structure is partially constructed. The garden is well screened by shrubbery and trees providing privacy for the people that live in the home. The home does not provide off road parking and there is limited parking along the road. There is no adapted access to the property and people require good mobility to access the homes bedrooms which are all situated on the first floor. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we had received or asked for since our last key inspection in June 2008. This included, An Annual Quality Assurance Assessment (AQAA) which was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people who use the service. It also gives us some numerical information about the service. What the service has told us about any things that have happened in the home. These are called notifications and are a legal requirement. Information about how the service has managed any complaints. The previous key inspection report from June 2008. What has this told us about the service? The home sent us their AQAA within the timescale that we asked for it. The AQAA was completed to a good standard so that we could establish where improvements had been made for the benefit of people who live at Aqueduct Road. We looked at the information in the AQAA and our judgement is that the home continues to provide a good service to people and that they know what improvements still need to be made. The home told us how they meet peoples needs with regard to Equality and Diversity which includes, An extensive Equal Opportunities policy which covers all aspects of staffing and service provision. People are supported to attend cultural events in accordance with their religious beliefs. Plans for staff to attend Diversity training. Promoting a gender sensitive approach when supporting people with personal care. The home told us how they listen to people, which includes, Holding regular meetings which are recorded in a user friendly format for the benefit of people who may have difficulty reading. Involving people in planning their menus and activities as part of their regular routines. We were told about the improvements that had been made in the last twelve months such as, Allocated Key Workers support people with their individual plans of care. Some information in health care plans has been presented by use of pictures making it more accessible to people who may have difficulty reading. The kitchen and bathroom have been refurbished. A Quality Assurance system has been established so that standards of care are monitored. Annual Service Review Page 4 of 6 The home have told us that they listen and act upon concerns and complaints. There have been four complaints reported to the home of which all have been investigated in a timely manner and in line with the organisations complaints policies and procedures. The home has policies and procedures in place to promote the safeguarding of vulnerable adults. We were told that one safeguarding alert had been raised about the people who live at Aqueduct Road, which had been referred to Solihull Care Trust in accordance with the homes policies and procedures. Staff have received training in safeguarding vulnerable adults. The previous inspection found that all required recruitment checks had been made before staff begin work in the home for peoples ongoing protection. There were no requirements made at the last inspection. The AQAA stated that recommendations to provide safeguarding training to staff and to refurbish areas of the home had been acted upon. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 5th June 2010. However we can inspect the service at any time if we have concerns about the quality of care delivered or the safety of anyone living in the home. Annual Service Review Page 5 of 6 Reader Information
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