Latest Inspection
This is the latest available inspection report for this service, carried out on 7th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 182 Ashby Road,.
Annual service review
Name of Service: 182 Ashby Road, The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mandy Brassington Date of this annual service review: 2 6 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 182 Ashby Road, Burton On Trent Staffordshire DE15 0LB 01283-563447 Telephone number: Fax number: Email address: Provider web address:
sue.russell@robinia.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Robinia Care Homes (2) Limited Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users to be accommodated is 5. The provider may accommodate service users aged 16 and 17 if their primary care needs on admission to the home are associated with Learning disability (LD). The registered person may provide personal care (without nursing) and accommodation for service users of both sexes whose primary care needs on admission to the home are within the following category:- Learning Disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Number 182 Ashby Rd is registered for five younger adults with a learning disability. The building is a large period semi-detached house located in a residential area, on the outskirts of Burton upon Trent. The other half of the semi-detached property is owned by this company and registered separately. The home is conveniently situated close to a town, on a bus route and close to shops and all amenities. The house is set back from the main road and has limited parking
Annual Service Review Page 2 of 6 No space. Accommodation is provided on three floors and comprises of five bedrooms, an office/sleeping-in room, lounge, dining/activity room, kitchen, one bathroom and one shower room, laundry room and storage. The home is not suitable for any person with a severe physical disability. There is a large garden at the rear and a patio area. The home is managed to support people to move towards independence and individuals are supported to manage their own finances, shopping and after assessment may be able to access the community independently. People are able to use community services, social activities and education. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the registered person on 19/09/09. The AQAA is a self-assessment tool, which focuses on how well outcomes are being met for people using the service. It also gave us some statistical information about the service. Surveys were sent to the home to distribute to people who use the service, staff and professionals. We did not receive any completed survey to support the Annual Service Review. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report. Information we have about how the service has managed any complaints. The quality rating for this service is two star, GOOD service. This rating was made during our last visit on 12.10.2007. What has this told us about the service? The registered person completed and returned the AQAA within the required timescales and it provided some good information about the outcomes for the people using the service. The AQAA recorded that the service gains the views of people who use the service by supporting people to express their own views on a daily basis, and being open and honest. People who use the service asked to be included in meetings and to have information about the companys senior management team meetings. Staff team meetings now include people living at the home as much as possible, and this has become a major event during the month. They reported they have received positive feedback about this. They told us that some of the people living in the home are members of a Robinia Forum. The Forum is where people can make their views known and be able to make suggestions regarding what happens in the organisation with other people who use the service across the country. The AQAA recorded individuals are supported to undertake as many opportunities open to them, and are encouraged to have positive and meaningful relationships; people receive support from the service, social and health care professionals and advocates to achieve this. The service recognises that risk taking is part of everyday life and people are supported to make informed choices and consider any identified risk. Annual Service Review Page 4 of 6 There have been no new admissions to the service since our last visit. Staff have continued to support individuals living in the home to understand the importance of and to own their support plan. They told us the support plan is centred around the individual and changes only when consultation has taken place. The plan is a working document and includes all aspects of the persons life. People are supported to communicate their views and wishes through their chosen key worker. Any area of the support plan which requires a risk assessment is developed; the assessment focuses on supporting a person to do an activity rather than preventing this and recognising risk is a part of everyday life. The AQAA recorded people living in the home are supported by staff to make choices for themselves and are informed of their rights. People are able to go out together or on their own, and can choose their own activities. When people have a routine or planned activity, a weekly planner is completed for people who prefer a certain level of structure. They told us that people are encouraged to complete new tasks and take on more independence, as it is important to sustain the skills they have already gained and take time to discover new ones. The service promotes honest communication and told us they welcome feedback from people who use the service and staff. People are informed of the complaints procedure and are encouraged to raise any concerns. Complaints are responded to and all events and actions documented. In summary, they told us they are an open, honest and responsive service which focuses on people living in the home, and individuals are at the centre of everything they do. They strive to gain and maintain the best possible outcomes for people in the home and can provide a flexible service, whilst being able to support people to be more independent and self assured. We looked at the information in the AQAA, and our judgement is that the home is still providing a good service and they know what further improvements they have to make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 8 October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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