Latest Inspection
This is the latest available inspection report for this service, carried out on 15th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 183 Ashby Road.
Annual service review
Name of Service: 183 Ashby Road The quality rating for this care home is: The rating was made on: two star good service 2 4 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mandy Brassington Date of this annual service review: 0 8 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 183 Ashby Road, Burton On Trent Staffordshire DE15 0LB 01283533822 F/P01283533822 Shaun.mitchell183@robinia.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Solor Care South East (2) Limited Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 5 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The service is provided from a large semi-detached property, located on a busy main road, in a residential area of Burton-on-Trent. It is close to local amenities and within walking distance of the local shops, park area and pub. The service has its own vehicle but is also close to public transport links. The home provides for up to 5 people in single occupancy bedrooms: none have en-suite facilities, all have wash hand basins fitted. Communal space is provided in a pleasant lounge, dining room and spacious well-equipped kitchen. The service is registered to provide care for persons over the age of 18 years who have a learning disability.
Annual Service Review Page 2 of 6 2 4 1 0 2 0 0 8 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the registered person on 04/09/09. The AQAA is a self-assessment tool, which focuses on how well outcomes are being met for people using the service. It also gave us some statistical information about the service. Surveys were sent to the home to distribute to people who use the service, staff and professionals. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report. Information we have about how the service has managed any complaints. What has this told us about the service? The registered person completed and returned the AQAA within the required timescales and it provided some good information about the outcomes for the people using the service. The AQAA recorded that to ensure the views of people who use the service are gained the service supports in house service user meetings each month. The Midlands area has a service user forum which is known as the production team, this incorporates a web site which is run by the people who use the service. People are encouraged to be highly involved with their own support plans including choosing and incorporating diagrams and pictures which they understand and like, as references to their needs and wishes. They told us that each person is encouraged to take an active role in leading their own service reviews and recording their own wishes and expectations within this process. Parents and significant others are invited to participate and give direction in the support of people who use the service. To ensure equality and diversity issues are promoted and incorporated into what the service do, they told us within the AQAA that people are encouraged to make daily choices for themselves or to ask for information and support from the staff team in making their choices. People are asked to approach their key workers or staff to discuss specific aspirations or needs. To enable positive outcomes these are recorded in support plans or through the use of specific consultation documents. They told us they encourage participation in activities outside of the home and promote and develop social and family relationships. Where a need is identified staff support Annual Service Review Page 4 of 6 people and to maintain these social and family relationships. Everybody has the support of a educational and vocational support person who helps in choosing and arranging preferred daytime activities. People who use the service are encouraged to take part in and have access to social, cultural and religious activities of choice. The AQAA recorded that the staff encourage people to make their own decisions about how to conduct their daily lives and provide appropriate levels of support to enable people to have access to community activities of their choice. Good positive relationships have been established with community and health based services, who help the service to provide a good level of health support for people who use the service. The AQAA recorded that positive open communications are encouraged within the service and any concerns or complaints are supported sensitively and swiftly, with the persons best interests foremost. There is an extensive training programme to support the staff team help people to raise any concern. Since out last visit they told us that the senior team members are more involved in the assessment of new people by visiting prospective users in their current placement and supporting assessment note making. The service has developed further knowledge in working with people with greater communication difficulties and use of communication symbols and aids. The service has demonstrated how they evaluate the service and as a result plan to gain more in depth facts and information about perspective new people who use the service. This information includes historical issues or challenges they may have presented for previous placements and the service will gain the support of Staffordshire Mental health and learning disabilities services in identifying historical and prospective future support needs of people who may have had support from these types of services prior to introduction to Robinia. We looked at the information in the AQAA and in the surveys, and our judgement is that the home is still providing a good service and they know what further improvements they have to make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, however we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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