Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 2 Seymour Terrace.
Annual service review
Name of Service: 2 Seymour Terrace The quality rating for this care home is: The rating was made on: two star good service 2 8 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Graham Thomas Date of this annual service review: 2 1 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 2 Seymour Terrace Totnes Devon TQ9 5AQ 01803867506 Telephone number: Fax number: Email address: Provider web address:
enquiries@comae.org.uk Name of registered provider(s): Mrs Lilah Ramsden,The Very Rev Mitred Archpriest Benedict Ramsden,Mr Simeon J A G Ramsden Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Number of places (if applicable): Under 65 Over 65 3 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: An application was in progress at the time of this review to increase the number of places in the home. 2 8 0 1 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Community of St. Anthony and Elias specialises in the care and support of people with mental health needs. It has homes in the Plymouth and South Hams areas of Devon, and for ease of reference this is referred to as the Community in this report. People living at the home may also be identified as residents or clients of the service. The home does not provide nursing care other than through the local NHS community services. No. 2 Seymour Terrace is close to the river Dart and the centre of Totnes, with its shops, cultural and recreational amenities. Being in a terrace above road level, the home has a parking area at the rear of the building, accessed from a side road. Accomodation is provided from the basement level - where there is the kitchen, a shower/toilet, staff office and garden access - to the first floor, where there are Annual Service Review Page 2 of 6 bedrooms. The front entrance, a lounge, bedroom and a bathroom (with a toilet) are on floors between. All bedrooms are single rooms. There is stair access only between floors. The second floor is currently used for storage. People living at the home are supported to maintain or develop their social contacts, activities and interests through arts and activities programmes run by the Community, which are based on the individual interests and needs of those currently cared for. The home has access to the Communitys own transport, although this relies on the availability of staff drivers. Fees at the home at our last key inspection ranged from £1500 to £1900 pounds per week, dependent on individuals needs. These include the activity programme run by the Community, and some holidays offered by the service. Not included in these fees are the costs of activities or holidays that individuals arrange independently for themselves, and personal expenses such as toiletries, hairdressing and clothes. Our previous inspection reports are available from the homes manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The homes AQAA told us that: Service users are able to engage in our Communitys well developed and diverse program of activities. They are also encouraged to pursue their own hobbies and interests as well as developing a social network and friendships in the wider community. Support is offered where needed to facilitate this. Comments we received from people with an interest in the home demonstrate this continues to be a valued part of what the service offers. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by 28th January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
