Latest Inspection
This is the latest available inspection report for this service, carried out on 25th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 20 Longton Road.
Annual service review
Name of Service: 20 Longton Road The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jane Capron Date of this annual service review: 1 6 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 20 Longton Road Stone Staffordshire ST15 8DQ 01785615477 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: RMP Care Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care Home Only (Code PC); To service users of the following gender: Either; Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 5 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Registered Home is adjoining terraced houses comprising of Nos 19 and 20 Longton Road, owned by the Proprietors. The appearance of the home is in keeping with the surrounding properties and as such does not present itself as a care setting. The location of the home provides for good access to public transport systems and is within walking distance of the town centre. The home is owned by joint proprietors, Mr Paul Stevenson and Mrs Rosemarie Hulme, and managed by Ms Lorraine Lawton. The Home provides for five younger adults with a learning disability. The accommodation is provided on two floors and consists of a lounge/dining area, kitchen
Annual Service Review Page 2 of 6 and ground floor bathroom in each house. There is an enclosed courtyard to the rear of the property that leads to a grassed garden. The home is staffed to the assessed needs of the service users and it has been agreed that a member of staff should do sleep-in duty in the adjoining home, and the alarm call in No 20 be diverted to arouse that member of staff in No. 21 at night. The aims and objectives of the home are to provide a small comfortable home which is staffed to meet individual service users needs and enable development and integration into the local community. Weekly costs are from #427.00 up to #898.00, other costs are levied for personal items and activities. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The information used as part of this Annual service Review included: The annual quality assurance assessment (AQAA) that the service sent us. The AQAA is a self assessment document that focuses on how well outcomes are being met for the people using the service. It also gives us some numerical information about the service. Three surveys from people living at the service or relatives. Three surveys from staff. Information we have about any complaints and safeguarding received about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. What has this told us about the service? There have been no management changes since our last inspection. The service provided us with an Annual Quality Assurance Assessment when we asked for it. This contained comprehensive information about the service telling us about what the service offers, improvements it has made and its plans for the future. The AQAA tells us that people choose to move to the service. It tells us that everyone is given information about the service and has the chance to visit so that they are fully aware of what the service can offer them. Our surveys confirm that people are involved in deciding to move to the service. Everyone felt that they had enough information about the service to decide if they wanted to live there. The service tells us that it listens to the people that live there and acts upon what they say. There are informal discussions, house meetings as well as yearly surveys that give people the opportunity to express their views and to influence the running of the service. The service tells us that as a result of listening to people they have bought new furniture, developed specific activities and made changes to the way they support people. The service tells us that people that live there are supported to develop their own support plan and that two people keep their own daily records of what they have done and of any health care treatment they have received. Support plans are reviewed and people decide who they wish to invite to their reviews. The service states it is promoting peoples independence. For example people are involved in running the service undertaking such activities as shopping, meal planning, cleaning and choosing the decor. People are encouraged to live the lifestyle they choose. All the surveys we received tells us that people make decisions about their life. For example people choose the activities they want to do. People take part in a wide range of social activities such as going out for meals, meeting up with friends, going to the gym, to the theatre and going on holiday. People also have internet access and some have joined social networking sites. Annual Service Review Page 4 of 6 The service promotes social inclusion with people using local facilities such as using the local leisure centre, using the library, going to local pubs and taking part in activities organised by the local community. The service also tells us that people go to college and day service and one person entered a photography competition having their work displayed in a local gallery. The AQAA tells us that it support people to have their health care needs met and promotes a healthy lifestyle encouraging people to eat healthily and to take regular exercise. The service tells us that one person now administers their own medication and another person has been supported to access local health care staff so they can make informed choices about their heath care. The service tells us that it promotes equality and diversity issues. All staff receive training to meet peoples diverse needs and the service promotes other cultures. People that live at the service are treated as individuals with specific individual needs and wishes and all have individual programmes based on their wishes. Staff that answered our surveys confirm that they have training that helps them to understand and meet the individual needs of people. All the surveys we received from people living at the service are positive about the service. They tells us that the staff treat them well and that the staff listen to them and act on what they say. They say the home is kept clean. They also state that the know how to raise any concerns they have. Comments made by people include: [they] support me if I need help and I like the home they way it is. What are we going to do as a result of this annual service review? We are not going to alter our inspection schedule and will do a key inspection by 1 February 2011. However we can visit at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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