Latest Inspection
This is the latest available inspection report for this service, carried out on 12th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 204 Ashby Road.
Annual service review
Name of Service: 204 Ashby Road The quality rating for this care home is: The rating was made on: two star good service 1 2 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jane Capron Date of this annual service review: 0 8 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 204 Ashby Road Burton on Trent Staffordshire DE15 0LA 01283517020 Telephone number: Fax number: Email address: Provider web address:
carol.walton@robinia.co.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Janet Perkins Conditions of registration: Category(ies) : learning disability Conditions of registration: Solor Care South East (2) Limited Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care Home Only (Code PC) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) 6 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Janet Perkins was registered with the commission as the Registered Manager in February 2009. 1 2 0 2 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Number 204 Ashby Rd is a large period semi-detached house located in a residential area, on the outskirts of Burton upon Trent. The other half of the semi-detached property is privately owned. The home is registered to provide accommodation to six
Annual Service Review Page 2 of 6 adults with a learning disability. The home currently provides care for four adults with severe learning disabilities and complex needs and individuals who have been diagnosed as having needs on the Autistic Spectrum Disorder. The home is conveniently situated near to town centre, on a bus route and close to shops and all amenities. The house is set back from the main road and has tarmac drives and adequate parking space. The building is on four floors (including basement) and comprises six bedrooms, an office, lounge, dining/activity room, kitchen/dining room, art room, two bathrooms each with bath, shower and toilet, two separate toilets, laundry room and storage. The home is not suitable for any person with a severe physical disability. There is a very large garden at the rear and a useful patio area. Suitable outdoor furniture has been provided, including swings. A care manager and a team of support workers provide care. The home has its own multi-seat vehicle, which is available for use by people who use the service. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The information used as part of this Annual Service Review included: The annual quality assurance assessment (AQAA) that the service sent us. The AQAA is a self assessment document that focuses on how well outcomes are being met for the people using the service. It also gives us some numerical information about the service.Surveys provided by one person living at the service and from one health professional and one social care professional. Information we have about any complaints and safeguarding issues received about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. What has this told us about the service? The service tells us that there have been no admissions in the last 12 months. At our last key inspection we saw that the service completes an assessment before people are admitted. The survey we received from someone living at the service states that they had enough information about the service and that they were asked if they wanted to live there. The service tells us that it listens to the people that live there. People are consulted about the care plans and health action plans and about the running of the service. Everyone living at the service has a key worker. The service states that people that live there, their relatives and social workers are consulted about the service on a yearly basis. The AQAA states that many of the documents including care plans, the Statement of Purpose and the complaints procedure are in a picture format to help people to understand them better. The service states that it has introduced individual consultation books where peoples requests are recorded and that show evidence that requests are acted upon. The AQAA tells us that people who live there are supported to make choices about their every day lives including choosing what to eat, what to wear and the activities they wish to take part in. The survey from the person living at the service tells us that they make decisions about what they want to do. When we visited last time we saw that people were choosing how to spend their time. The AQAA tells us that people are supported to take part in activities both in the service and the community. People are also supported to have a holiday. On our last inspection we felt that the service provided people with a good lifestyle. The service tells us that it had developed person centred plans and that these are pictorial. It also tells us that people are included in planning their own care. Our last inspection confirmed that everyone had a Health Action Plan and that these were in an easily accessible format. Records confirmed that people received support from a range of health professionals to have their health care needs met. The service supports people who can display challenging behaviour and the AQAA tells us that all staff are trained in physical intervention. It also tells us that it has introduced positive Annual Service Review Page 4 of 6 behaviourial support plans. A health care professional raised some issues with us and we have discussed these with the service and are satisfied that the service is working with health care staff for the benefit of the people that live there. A health care professional has told us that that the service is receiving more specialist advice in supporting staff to work with people with communication and behaviourial needs. A multi-disciplinary group is now meeting regularly to address these issues. The manager tells us that these meetings were initiated by the service to provide support to staff in managing some increasingly challenging behaviour. The AQAA states that it has introduced a new complaints procedure that is in a pictorial format. The service states it has received no complaints about the service in the last 12 months. We, the commission, have not received any complaints since the last key inspection. The AQAA shows us that many of the policies have not been reviewed in the last two years and we would recommend that the service looks at doing this to ensure that all policies are up to date. What are we going to do as a result of this annual service review? We are not going to change our inspection plan as a result of this Annual Service Review. We can, however, inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
