Latest Inspection
This is the latest available inspection report for this service, carried out on 7th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 3 Hampden Terrace.
Annual service review
Name of Service: 3 Hampden Terrace The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lucy Green Date of this annual service review: 3 0 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Latimer Road Eastbourne East Sussex BN20 7BL 01323740983 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr Paul Hussey,Miss Nicola Shrimpton Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users to be accommodated is 3. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 3 Hampden Terrace is an attractive and spacious property that is located just back from the Eastbourne seafront, with the town centre a short walk away. The home is registered to provide residential support to three younger adults with Aspergers Syndrome. Resident accommodation provides each individual with their own single bedroom. All bedrooms have been decorated and furnished to reflect individual tastes and interests. New Manager Appointed. Annual Service Review Page 2 of 6 Communal areas provide a lounge, kitchen and dining area. A small, decked area is provided at the rear of the property. The home seeks to promote autonomy and choice and residents are encouraged to work towards achieving independent living. Residents are supported to access a range of educational, vocational and leisure activities as appropriate. Autism & Aspergers Care Services is the Registered Provider of 3 Hampden Terrace. The Provider has two other registered properties which have been accredited by the National Autistic Society. More detailed information about the services provided at the 3 Hampden Terrace, including the range of fees can be found in the homes Statement of Purpose and Service User Guide - copies of these documents can be obtained, along with the CSCI inspection reports on request from the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: (1) The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. (2) What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. (3) The previous key inspection conducted on 29 November 2007 and the report generated from that visit. (4) The previous annual service review report dated 27 November 2008. (5) Feedback regarding the service since the last inspection, including the information contained in three service users surveys. What has this told us about the service? The home returned the annual quality assurance assessment (AQAA) when we asked for it. This was completed by the General Manager, pending registration of the newly appointed Manager. The AQAA provided useful information about the service. It identified areas that have improved in the last twelve months and other areas where further developments are either planned or would benefit the people who use the service. The last inspection report identified that 3 Hampden Terrace was providing good outcomes to the people it supports and no requirements or recommendations were made. The last annual service review identified that the home had continued to develop and improve since we last visited. The home has continued to liaise with the Commission. There have been no reported issues which give rise to any concerns about the way the service is being delivered. The AQAA details a range of areas where improvements have been made in the last year. These improvements have included a continual review of of the systems and standards employed by the service. Policies and procedures have been reviewed and updated to keep up to date with changes in legislation and good practice guidelines. The home has also further improved its own quality monitoring, with increased staff and management meetings and key documents, such as service user plans being reviewed every month. The home has found new ways of involving the people who use the service in the running not only of the home, but also the wider organisation. As such they are now actively involved in the recruitment of new staff, in the publishing of the company newsletter and have also set up a gardening project which enable them to sell fresh Annual Service Review Page 4 of 6 produce which they have grown. Feedback from the three people who currently live at 3 Hampden Terrace is equally as positive about the way the service is being delivered. A repeated comment was that staff listen and are understanding and all confirmed that they are able to do the things they like to do. The AQAA confirms an ongoing programme of redecoration and refurbishment of the home, with any changes being made following consultation with the people who use the service. Staff training has also continued with staff accessing both mandatory and specialist training courses to enable them to carry out their roles effectively. The home reports that it benefits from a consistent and permanent team of staff and never has the need to use agency or temporary staff. The AQAA demonstrates the homes commitment to promoting equality and diversity within the home through the recognition of every person as an individual and respecting their own set of strengths, needs and values. 3 Hampden Terrace has excellent systems in place to monitor its own standards of service delivery and to gain feedback from stakeholders. The AQAA provides evidence that the home is proactive in the way it engages with people and uses their ideas and comments to further develop the service. From the information provided in the AQAA our judgement is that the home is still providing a good service and that they know what further improvements they need to make. What are we going to do as a result of this annual service review? We will do a key inspection by November 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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