Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 3, Park Avenue.
Annual service review
Name of Service: 3, Park Avenue The quality rating for this care home is: The rating was made on: two star good service 0 3 1 0 2 0 0 7 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Emma Dove Date of this annual service review: 0 6 1 1 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Mitcham Surrey CR4 2EQ 02082861206 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia old age, not falling within any other category Conditions of registration: Mr Feeroz Hosanee,Mr Nizam Hosanee Number of places (if applicable): Under 65 Over 65 3 0 0 3 The registered person may provide the following category of service only: Care Home Only (CRH - PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Mental Disorder, excluding learning disability or dementia - Code MD The maximum number of service users who can be accommodated is: 3 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 3 Park Avenue is a registered care home for up to three adults over the age of sixtyfive all of whom have mental health needs. Three people are currently living at the home. The home is owned by Mr N. Hosanee and Mr F. Hosanee. Park Avenue is in a residential area of Mitcham, it is in keeping with the local neighbourhood and is not identifiable as a care home. People who use the service have easy access to public
Annual Service Review Page 2 of 5 none 0 3 1 0 2 0 0 7 transport and local shops. Accommodation includes a lounge/dining room, small kitchen, smoking area and one single bedroom on the ground floor with two further single bedrooms, a bathroom and staff room on the first floor. People have access to a garden. The aims and objectives are set out in the Statement of Purpose, which is available to people who use the service and their representatives and in the Service User Guide, which is supplied to each person. The weekly fees are £380.00. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information we have received, or asked for, since the last key inspection. This included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people who use the service. It also gives us some statistics about the service and the previous key inspection carried out on the 3rd October 2007. What has this told us about the service? The manager sent the AQAA after we asked for it. This gave us all the information we needed. We looked at the information in the AQAA and our judgement is that the service is still providing a good service and they know what further improvements they need to make. They use needs assessments to develop care plans, people who use the service are involved in developing and reviewing care plans. People who use the service are able to do what they want during the day, evening and at weekends and are supported to keep in contact with family and friends. The service provides a homely environment which is well maintained. The manager said they could liase better with local caring associations. They plan to replace the carpet in the entrance hall, staircase and hallway, to keep the environment at a good standard. We have not received any complaints or concerns about the service. The manager said they have not received any complaints in the last year. The manager told us they listen to the views of people who use the service at house meetings. The service continues to let the CQC know about things that have happened since our last key inspection. The service works well with us and have shown us that their home continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by the 30th September 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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